Front Desk Shift Lead

Charlene Vang

Sacramento, CA ***** * Mobile: 916-***-**** * email: ****************@*****.***

PROFILE

Highly skilled in cultivating and maintaining positive relationships, and effective collaboration with internal and external people to overcome adversities with creative solutions.

EXPERIENCE

Receptionist

TM COBB - Sacramento, CA

May 2022 to August 2023

Answered customers calls assist where it’s needed to be transfer to proper line.

Checks emails daily for door ordering request documents into google doc form.

Greek and assist front desk for assistant.

Uses calendar, Microsoft words, emails, team chat, with communication with teams.

Shift Lead

Taco Bell – Sacramento, CA

August 2021 to July 2023

Great customer services handled complaints to meet satisfaction.

Run the shift to make sure the building is secure, safety, handling food properly, store is detail net and nice cleaning.

Making sure the team employee has enough supplies and work performance consistency.

EDUCATION

Elk Grove Adult Community Education – Sacramento, CA

Graduated in 2024, with a high school diploma.

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