Salesforce Developer Crm

PRUTHVI RAJ

Chicago, Illinois Open to relocation

475-***-**** ***********@*****.*** www.linkedin.com/in/rayanapallypruthvi/

SUMMARY

Certified Salesforce Developer with over three years of experience in Salesforce CRM. Skilled in designing and implementing solutions to drive sales and streamline operations. Proficient in Apex, Lightning Web Components (LWC), Visualforce, and integrating Salesforce with various systems to enhance business processes and deliver measurable results.

SKILLS

Domain: Salesforce CRM

Languages: Apex, Lightning, LWC, Visualforce, and CPQ,

Integration: REST and SOAP, SOSL, SOQL, Java, SQL, JavaScript, AngularJS, PHP, HTML, and CSS.

Tools: Force.com IDE, Copado, Jira, Service Now, and Apex Data loader.

Cloud Areas: Sales Cloud, Service Cloud, Health Cloud and Marketing Cloud

CERTIFICATIONS

Certified Salesforce Administrator with expertise in Platform management.

Certified Salesforce Platform Developer -I with expertise in Apex coding and triggers.

Certified Salesforce Platform Developer -II with Advanced expertise in LWC.

EXPERIENCE

Client: Maryland Health Benefit Exchange (Baltimore, Maryland) Jan 2023-Present

Role: Salesforce Developer

Involved in Salesforce.com Application Setup activities and customized the apps to match the organization's functional needs.

Created HTML and text-based email templates, list views, reports, dashboards, page layouts and custom objects.

Implemented Health Cloud's patient-centric features, contributing to improved patient satisfaction and engagement.

Developed RESTful APIs for integration with external systems, ensuring seamless data exchange and interoperability.

Created multiple Lightning Components to enhance user interface and developed custom business logic using Apex classes and triggers.

Client: Maryland Health Benefit Exchange (Baltimore, Maryland) Jul 2022-Dec 2022

Role: Salesforce Developer Intern

Assisted in developing Marketing Cloud strategies, increasing lead generation by 25%.

Integrated Marketing Cloud with other systems, reducing manual data entry errors by 30%.

Customized Salesforce CRM for organizational requirements, including OWD settings, Sharing Rules, and Roles.

Developed CRM workflows and participated in unit and system testing to ensure functionality.

Client: RedBus (Hyderabad, India) Sep 2019 – Jul 2021

Role: Salesforce Admin/Developer

Configured Salesforce Sales Cloud and Service Cloud to meet business requirements for an online bus ticketing platform.

Automated business processes using Workflow Rules, Process Builder, and Flow, enhancing productivity.

Supported administration tasks, including user management and data maintenance.

Created custom objects and validation rules, performed data imports/exports, and produced reports and dashboards.

EDUCATION

Master of Science in Information Technology, Valparaiso University Aug 2021-Dec 2022 Bachelor of Technology in Computer Science, Vardhaman College of Engineering Aug 2016-Sept 2020

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