Customer Service Chicago Il

Domesia M. Knight

**** **** ***** *** *******, IL 60639, #306 Cell:312-***-****

*************@*****.***

Summary of Qualifications:

Customer Service professional with over 18 years of experience.Outstanding communication and interpersonal skills which ensures customers always feel welcome. EXPERIENCE:

Walmart,Chicago IL

2/2021 to 12/2022

Cashier.Balanced cash drawer; cash and credit transactions; assisted in all areas of the store; duties assigned by supervisor or manager. Food 4 Less, Chicago IL

6/2016 to 10/2021

Cashier.Utilized cashregister to process case, credit card and check transactions. Balanced cash drawer and processed deposits. Honored as a leader - customer feedback via phone survey.

Hair Mechanic Salon,

Chicago IL

07/2014 – 05/2016

Receptionist.Answered multi-line phones for a dozen employees. Managed day to day inventory and stock. Scheduled and adjusted customers appointments

Macy’s Watertower,

Chicago IL

11/2012 – 06/2014

Cashier / Customer Service.Cheerfully greeted customers in a cheerful manner. Offering insight and suggestions based on customer needs. Met projections and goals as determined by department heads and management.Liaison between shift employees and management. MarshallsHomegoods,

Gurnee IL

09/2008 – 09/2012

Lead Cashier.Trained new hires to utilize the cash register to process cash, credit, and check transactions. Balanced cash drawer and processed deposits. Awarded performance bonuses and customer service awards by shift leaders and management team.

EDUCATION AND TRAINING:

Roosevelt University,Chicago IL 06/2014 Career development The Cara Program,Chicago IL 09/2012 Career Development REFERENCES UPON REQUEST

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