Karen A. Mines
*****.********@*****.*** 919-***-**** Raleigh, NC www.linkedin.com/in/karen-m-4a481626
Executive Assistant – organized and detail-oriented, providing thorough and skillful executive C-level administrative support. Proven track record that I will bring to my perspective employer a self-motivated professional who utilizes resources effectively, able to grow positive relationships with clients and colleagues across organization levels. Adaptability in decision making, team player, time management with excellent communication skills and elevated work ethics to enhance the work environment.
Professional Experience
Executive Assistant, PPD / Thermo Fisher Scientific, Morrisville, NC 2013 - 2023
Provide office support to Vice President, 3 Senior Directors, 3 Directors with support as well to 580 plus staff, Global Clinical Supplies & IRT in over 40 countries – multitasking, time management, excellent communication
Schedule appointments and maintain calendars; coordinate and facilitate meetings, monthly report and calendaring
Arrange travel logistics and complete department travel expense report reconciliation
Schedules and coordinates meetings both internally and externally
Maintains strict confidentiality of corporate records, transactions, and work in progress
Assists in the development of computerized systems and forms as needed
Compiles data as requested for Department reports and maintains records and files
Assists in proofing and submission of timesheets, expense reports, order supplies, process passport and visa requests
Order supplies, Process Passport and Visa requests
Executive Assistant, BASF, RTP, NC (Master Staff, Inc.) 2010 – 2012
Provide office support to Vice President. Schedule appointments and maintain calendars; coordinate meetings
Arrange travel logistics and complete department travel expense reports
Maintain confidential department files, utilizing discretion when handling sensitive documents
Monitor/reconcile fiscal administration for business unit, including contracts, travel and purchasing
Order and distribute department office supplies, Process CIBT Passport/Visa requests
Produce customized reports using Microsoft Office Suites and Cost Tracking Systems to maintain various lists
Create and maintain inventory and production reports, utilizing SAP tools to provide requested data/information
Perform EndNote X5 Database updates for Regulatory Compliance, Create SOP’s for training
Volunteer, Job Workshops, Raleigh, NC 2009 – 2010
Raleigh Safety Club Volunteer, Upper Room Food Bank Volunteer, Job Link Workshop, Career Connections
Executive Assistant, Teleflex Medical, RTP, NC (Insight Global) 2008 – 2009
Provide office support to Vice President, Executive Director, IT Manager and 5 senior staff members
Supported over 100 employees located in various geographic locations while responding quickly to shifting priorities
Arrange travel logistics and complete department travel expense reports
Maintained SAP Database to ensure records control, prepare Personnel and budget reports
Compose correspondence, report development, coordinate meetings, maintain confidential documents
Benchmarking and Documentation Tracking via SAP and Portfolio Databases
Executive Assistant, Dow Chemical Company, Cary, NC (Kelly Services) 2008 – 2008
Provide office support to an organization of over 50 employees including Vice Presidents, Directors, Scientists/staff
Arrange travel logistics and complete department travel expense reports
Compose correspondence, report development, coordinate meetings, create PowerPoint presentations
Served as point of contact for visitors and outside vendors
Executive Assistant, Elster Electricity, Raleigh, NC (Greer Group 6-wk assignment) 2008 – 2008
Perform a wide variety of administrative duties as required by Vice President of Manufacturing - Metering Division
Support manufacturing Directors, line leaders and staff of 150 on a daily basis
Coordinate office activities/schedules; develop and recommend office procedures; ensure smooth office operations
Receive and distribute incoming mail, ordered supplies and assist with plant tours
Accounts Receivable/Payables and various in-house company reports
Executive Assistant, Sun Microsystems Inc., Cary, NC 2006 – 2007
Coordinated and maintained schedules for 2 Region Executives, Provided office support to 60 sales staff
Organized and coordinated all travel and transportation for Executives, including expense reports and reconciliation
Arranged employee interviews and scheduled/prepared all meeting schedules
Documented Goals and forecasting in Siebel system and pulled weekly reports for 2 Regions Forecast
Ran PTO/BRIO Reports for the regions to determine their fiscal year / total goals
Frequent contact with CEO's and high level executives, including external customers
SAP Project Coordinator, Eisai, Inc., RTP, NC (Greer Group) 2005 – 2006
Assisted the Project Team of 40 consultants and employees to help design the software to fit the SAP needs
Responsible for maintaining SAP project data including, running test scripts and tracking SAP expenses
Prioritize and execute multiple tasks under simultaneous deadlines
Remain knowledgeable and report on project timelines, activities and project issues
Assisted with development of end-user training plan
Executive Assistant, Quintiles, RTP, NC 2000 – 2005
CDM Specialist (part-time nights 15 hours – full-time @ IBM) 1997 – 2000
Provided support to VP, Executive Director, Business Systems/Finance, Director 4 Associate Directors and staff
Arrange travel logistics and complete department travel expense reports
Processed new hires and maintained Personnel information
Managed/monitored department budget. Accurate keying of case report forms into an electronic database
Solicit all ongoing, monthly and annual meeting requests and coordinate appropriate dates
Closely monitored company related projects, to ensure that project timelines and deadlines were being met
Deal with sensitive and confidential information in a professional manner
Executive Assistant, IBM, RTP, NC 1988 – 2000
Office support to VP, Director, Manufacturing, Finance, Mobile Pricing Manager, one first line manager and staff
Domestic and International assignee transfers done to and from the United States
Interfaced with Legal Department on Document of Understandings, Confidential Disclosure Agreements, contract administration and Procurement on Single Sourcing protocols
Knowledge of Litigation department procedures. Short term foreign visas obtained
Created graphics and text presentation charts. Maintained personnel information
Arrange travel logistics and complete department travel expense report reconciliation
Acted as Facilities Coordinator
Word Processor, Aetna Life & Casualty, Purchase, NY 1981 – 1988
Sole support for office of 160 persons
Transcribing from dictation on tape, and hard copy
Conducted training sessions of DisplayWrite and dictation
Processed contract bonds, i.e. – License Bonds, Peddlers Bonds, Notarized bonds
Associate Secretary, IBM, White Plains, NY 1979 – 1981
General clerical duties, filing, typing and receptionist coverage. Expense report reconciliation
Software/Hardware Experience
EndNote, Quickr, Conqur Cliqbook Travel & Expense, SharePoint, Nitro Pro, PowerPoint, Visio, PeopleSoft Customer Connection, SAP, Accounts Payable, DocuSign, Access IT, Microsoft Word, Excel, Access, Outlook, Project, CIBT Visa/Passport, Advanced Internet, Polycom 8000, Quick Books, Data Entry, Lotus Freelance Graphics, Lotus Notes, Windows 98/NT/2000/XP, Web Ex Conferencing, WordPerfect, Nero Burning Software, IBM Pentium 100 PC-350, IBM Pentium III 6862, Compaq Desk Pro, Gateway, HP, Dell Computers, CISCO, ROLM, AT&T & Lucent, NEC Elite Mail FMS/VMS Telephone Systems, Toshiba Octel Voice Processing System, GBC Docubind P300, Pelouze RCX5 Scale, Brother Intellifax 4750E, Pitney Bowes 8050 Fax Machine, Kodak Ektaprint 90 Copier, Minolta DI520 Copier, UMAX Astra 4000U Scanner, Scan Jet 5590 Scanner, Canon Image Runner 5000, IBM Laser Printers, Panasonic UF-880 & 885 Fax Machines, Canon 6085 Copier, Sharp AR-651
Education
Wake Technical Community College, Raleigh, NC 2005 – 2005
Skills/Training
SharePoint, Workday, Mosaic, Microsoft Teams, Zoom, Adobe Creative Cloud, One Note, One Drive, Cisco Webex, Mock Interviews, Confidence Focused Interviewing, First Aid, CPR & AED Training, Pub Med, Diversity Imperative Workshop, Professional Development, Office Enhancement Technique, Business Letter Writing, The Reality of Change, Completed Staff Work, Keyboarding Literacy, Time Management, Rediscovering Individual Greatness, Lotus Freelance, Progressive Pathways, Communications CEO, ISO 9000, Management System Education, Problem Solving/Decision Making, Freelance Graphics, Technical Seminar, Medical Terminology, Understanding CDM Specs, Data Entry in Oracle Clinical, Drug & Development Process, Data Integrity & Management