Customer Service Data Entry

DANTE DIMAANO

San Francisco, CA *****

***************@*****.*** 415-***-****

SUMMARY

Personable Baggage Handler committed to providing safe and organized property transportation. Highly skilled in customer service and time management. Demonstrated history of maintaining a friendly and professional demeanor under any circumstance.

SKILLS

· Self-Checkout Assistance

· Merchandising Knowledge

· Retail Loss Prevention

· Customer Service

· Order Processing

·Work Order Following

·Standards Compliance

·Quality Assessment and Assurance

·Protective Equipment Use

· Policy and Procedure Adherence

·Data Entry

· Teamwork and Collaboration

·Adaptable to Changing Needs

·Relationship Building

· Self-Checkout Assistance

· Merchandising Knowledge

· Retail Loss Prevention

· Customer Service

· Order Processing

· Policy and Procedure Adherence

· Teamwork and Collaboration

·Work Order Following

·Standards Compliance

·Quality Assessment and Assurance

·Protective Equipment Use

·Data Entry

·Adaptable to Changing Needs

·Relationship Building

EXPERIENCE

Baggage Agent / ABM Industries - San Francisco International Airport, CA

10/2021 - Current

· Assisting airline passengers with proper handling, processing, and transportation of their luggage. Meet all arrivals as scheduled and assist passengers at baggage claim.

· Loading, unloading, carrying or otherwise transporting passenger luggage to and from specified areas.

· Ensure passenger luggage is placed safely on the baggage handling system.

· Adhere to all airport and government policies and regulations.

Encoder / Primeflight Aviation Services - San Francisco International Airport, CA 09/2021 - Current

· Ensure on-time delivery of checked-in baggage thru manual encoding.

Sales Associate / Home Depot - Daly City, CA

07/2018 - 09/2019

10/2020 - 09/2021

· Acted as initial contact in addressing customer concerns.

· Built trusting relationships with customers by making personal connections.

· Helped customers by responding to inquiries and locating products.

· Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.

EDUCATION

Bachelor of Science: Chemistry 03/2006 Far Eastern University - Philippines

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