Information Security Product Management

KRISTINE REH

***** ******** ***. ***** ** ***** · (402) 690 - 5774

********@*****.***

I have over 15 years of experience in several domains within the Information Security umbrella. My experience with clients on all sides of the deal process would make me a valuable asset to the team. I have a technical background with the ability to communicate with clients, both internally and externally.

EXPERIENCE

AUGUST 2022 - PRESENT

SECURITY IMPLEMENTATION ENGINEER, Connectwise

Define onboarding objectives and contribute to partner’s education of security products (High Touch Partners)

Acting department SME and escalation point for security products (primarily Bitdefender and SentinelOne)

Provide demo’s and assist partner with best practices for agent deployment, updates, policy settings, permissions, exclusions and scope of responsibilities

Document and provide training to new onboarding specialists

APRIL 2022 – AUGUST 2022

CYBER SECURITY ONBOARDING SPECIALIST, Connectwise

Deliver quick time to value for SIEM, IDS, and Endpoint products to partners focused in MSP space

Set expectations with partners and own engagement during the onboarding phase to ensure customer success

Speak prescriptively about intelligence use cases specific to customer industry

JULY 2017 – MARCH 2022

IMPLEMENTATION ANALYST, ntt security

Assist clients with onboarding all in-scope devices from the contract origination to go-live

Ensure all in-scope devices and services are supported, logs can be ingested/parsed in order to obtain security relevant data for monitoring

Work with product management and dev-ops to ensure support of new products and supported products throughout vendor updates

Communicate with clients and project managers to ensure efficient communication to drive timely results and recognize revenue

MARCH 2014 – JULY 2017

SERVICE DELIVERY MANAGER, solutionary/ntt security

Manage the implementation of client in-scope services from inception to completion

Ensure project plan adheres to timeline, budget, and scope

Partner with product management and dev-ops to ensure support of client services

Recognize revenue opportunities for growth and secure renewals

Ensure clients receive full value from our services and is in alignment with client strategic intent

Liaison between clients and vendors when there are issues to ensure resolution

JULY 2008 – MARCH 2014

SENIOR INFORMATION SECURITY ANALYST, Solutionary

Assess the security posture of customer entities through vulnerability assessments

Provide clients status reporting to derive decisions about risk acceptance and risk mitigation

Identify and engage key stakeholders in remediating compliance issues

Work closely with development to develop use cases, review test cases and track feature bugs

Leverage in-depth understanding of end-to-end customer experience to identify pain points and customer needs

Identify inefficiencies and make recommendations for process improvement

Partner with the dev-ops and marketing team to translate product features into customer value propositions

Analyze packets and alert clients on particular events of interest

Identify client trending and opportunities to tune for better performance

Communicate with clients of individual work styles and tailor approach to ease communication and understanding of issues

Ensure compliance with PCI DSS through training staff and maintaining current documented policies and procedures

EDUCATION

AUGUST 2008

A.S. COMPUTER INFORMATION SYSTEMS/SYSTEMS NETWORK ADMIN, kaplan

Grade: Summa cum Laude

SKILLS

Project Management – 10 years

Implementation – 10 years

Client Services – 13 years

REFERENCES

Barry Sherman – 2022 – present

Email – *****.*******@***********.***

Dan Skrastins – 2005-2022

Email - **********@*****.***

Jeremy Rose

Phone: 304-***-****

Email – ******.****@***********.***

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