Support Tech Computer

DH

DAVID HARVATIN

*********@***.*** 325-***-**** San Angelo, TX 76903

Enthusiastic Network Administrator proudly offering over 30 years' experience in system upgrades, hardware monitoring and performance improvements. An astute employee with knowledge in system repairs and the installation of network components. Skilled in task prioritization and troubleshooting. Intelligent Network Administrator with exceptional insight into computer security and tasked with implementing firewalls, VPNs and anti-malware technologies. A diligent employee with expertise upgrading networks, software and hardware. Ready for a new position that involves troubleshooting and issue resolution in the IT environment. Operations

Teaching

Instructor

Maintenance

Technical Support

Security

Account Executive

Budget

Contracts

Disaster Recovery

Operations Management

Purchasing

Sales

Solutions

Telecommunications

Voice

Systems Engineering

West Central Wireless San Angelo, TX

Network Systems Administrator

03/2024

Ensures seamless performance of on-site computers, network, and telephone system through diligent maintenance and monitoring while promptly addressing any user issues related to hardware or software. Provided technical and IT troubleshooting for all systems, including installations, configurations, and maintenance of IT equipment. Interfaced with third party vendors and support technicians.

Tested and updated software, led projects for system installations while adhering to IT policies and best practices for IT infrastructure. Provided facility support and completed regular training and continuing education. Skilled in troubleshooting diverse technology including computer workstations, laptops, software, Wi-Fi systems,

and servers.

Experienced in operating various telephone equipment and systems, such as Voice Over IP, Soft Client Phone Software, routers, asset management systems, non-linear editing systems, and networked storage systems Demonstrated expertise in IT system administration with a focus on virtual machines. Hands-on experience with the deployment and monitoring of ESET Protect for threat eradication. Proficient in managing Microsoft Active Directory Users and Computers administration along with other Cisco adminstration tools.

TEGNA San Angelo

Director of Technology & Operations

Managed and maintained all media distribution platforms such as broadcast operations, OTT operations, streaming media and content Summary

Skills

Career Summary

01/2018 - 04/2019 delivery to multiple MVPD operators Managed all media distribution platforms, technical and IT staff, facility maintenance staff, production staff, and operational staff. Gannett San Angelo, TX

Director of Information Technology

01/2015 - 10/2018

Managed IT operations to ensure seamless integration of technology into daily broadcast processes.

Managed engineering staff and Master Control Operators, overseeing hiring, training, evaluation, guidance, discipline and discharge Managed deployment, monitoring, maintenance, upgrades, and support of diverse IT systems such as servers, PCs, operating systems, telephones, software applications, and peripherals.

Managed all financial aspects of IT Division and Facilities, including procurement, budget management, and facility needs. Managed servers, security solutions, telecommunications infrastructure and development plans for network hardware and equipment. Provided expertise and technical support during systems upgrades on PCs and servers, including converting Windows 7 and 8 to Windows 10 Formulated and put into effect corporate-wide IT policies covering architecture, security protocols,d ata recovery plans,standards adherence,purchasing practices,and service provisioning Collaborated with the Executive staff, attorneys, system users, and vendors and consultants to establish effective working relationships. Developed standard operating procedures and best practices for power outages and delayed reporting during inclement weather, including providing written protocols and guidance

Oversaw systems development and enhancement of the Broadcast communications system (IFBs) while integrating new AutoScript teleprompter systems with existing teleprompter systems. Implemented innovative use of Facebook live to deliver real-time weather warnings, fostering innovation in communication during severe weather situations.

Negotiated and managed contracts with vendors, outsourcers, and consultants worth a total of $500 million dollars. Ensured accurate and comprehensive records of projects' system changes and software advancements

Stayed up-to-date with emerging technologies and identified cutting-edge solutions such as touch screen laptops with Wi-Fi hotspots, tailoring them to meet Account Executive needs.

Nexstar Media San Angelo

IT Broadcast Engineer

05/2019

Provided technical and IT troubleshooting for all systems, while also installing, configuring, and maintaining broadcast and IT equipment. Interfaced with third-party vendors and support technicians. Tested and updated software, led projects for new system installations while adhering to IT policies and best practices for Broadcast IT infrastructure, facility support. Completed regular training and continuing education.

Experienced in diagnosing and repairing problems with computer workstations, laptops, software,

broadcast systems, and servers

Familiarity with both new and traditional TV formats Managed and enhanced broadcast equipment and systems such as master control, newsroom automation, routers, asset management systems, non-linear editing systems, and networked storage systems Experienced in the installation and implementation of broadcast and IT systems, with extensive knowledge of IT networks, enterprise software platforms, switches, cloud technologies, and virtual machines. Park University

Bachelor Degree in Management Computer Information Systems Community College of the Air Force

Associate Degree in Electronic Systems Technology

Community College of the Air Force

Associate Degree in Instructor Military Technology https://www.nexxt.com/p/DavidHarvatin-IT

Google IT Support - Coursera, Coursera, 05/22

4-Year College Degree

Information Technology

Senior Master Sergeant, Air Force, 01/89, 01/15, 26 Years, Active Duty, Provided oversight for all online documentation and visual aids of an installation that has 14K personnel. Implemented local policies/guidance for military installation records program & Information Technology Hardware/Software License Management. Additionally, provided security oversight for secure telephone terminals and video teleconferencing systems issued to senior-level leaders. Planned, implemented and executed coordination of 26 organizations' inputs to weekly meetings. Consolidated all inputs into singular presentation for senior leadership meetings. Modernized DoD installation video teleconference; developed technical specifications and organized contractor installation of $86K system exceeded connectivity standards. Managed communications system modification of remote location virtual private network; joined 600 users to Air Force military network domainaverted loss of training for an Intelligence mission Senior Master Sergeant, Air Force, Goodfellow AFB, TX, 02/12, 01/15, 2 Years, 11 Months, Active Duty, Implemented local policies/guidance for installation records program & Information Technology Hardware/Software License Management and directed operations for all teleconference/video teleconference calls. Ensured all communication equipment PCs, Video Monitors, Telephones, Conference equipment was procured and maintained for the base commander and staff. Kept detailed records of completed maintenance actions maintenance procedure development/improvement. Advised Communications Systems Officers and directed operations for Communication, Control, (C4) activities & secure or non-secure networks worth $18M.Ensured compliance with operation security practices. Applied communications security programs to include physical, cryptographic, transmission, and emission security. Developed and ensured compliance with safety standards and instructions. Set up the Information Security Program within the unit or staff agency. Developed organizational specific security lesson plans. Ensured training was conducted, documented and records were properly maintained. Advised commanders on the status of the unit's security training program. Advised the unit commander or staff agency chief on security issues pertaining to their unit or staff agency.

Education

Websites, Portfolios, Profiles

Certifications & Licenses

Highest Education

Job Function

Military Service

Contact this candidate