Melvin Sims
Atlanta, Georgia *****
************@*****.***
Personal Summary
• Experienced Office Assistant, Customer Service Specialist, and Administrative Assistant.
• A talented and dedicated office professional who is caring, fair and committed to the best interest of customers.
• Experienced working with a diverse population, with key skills needed to assist customers.
• In-depth knowledge of computer applications Excel, Word, Microsoft Office and Internet applica- tions.
• Excellent team player, with good organizational and management skills, with proven ability to work in unison with staff, Board of Directors, and outside agencies.
• Experienced Inventory control, SAP experience, and shipping experience. Key Skills and Competencies
Professional
• Result –oriented and have the ability to meet deadlines and work under pressure.
• Effective communicator with superb decision-making skills.
• Handle requests, maintain schedules, prepare documents, and inform higher-level administrators of possible upcoming issues or concerns.
• Ability to build and maintain good rapport with customers in a professional and courteous manner.
• Punctual, Organized, Team Player, with Strong work ethic and time management skills.
• Work well with others; Honest, fair, and respectful of the views of others. Employment History
Idlewood Small Business & Shipping Atlanta, Georgia 2017-2023 Office Assistant
Travel Tours Austin, Texas 2013 - 2016
Office Assistant
Academic Qualifications
Jackson State University Kingsville, Texas 1988 – 1991 Communications
S.D. Lee High School Columbus, Mississippi 2003 - 2007