Brenda Beausoleil
Fort Myers, FL *****
************@*****.***
Authorized to work in the US for any employer
Enthusiastic, dedicated.
Professional,dependable,personable.
Blessed with common sense and a sense of humor.
Willing to relocate to: Fort Myers, FL - Estero, FL Work Experience
Executive Assistant to CEO
Rettalick Financial Group - Fort Myers, FL
February 2024 to Present
My bosses RIGHT HAND
My duties as A STRATEGIC EXECUTIVE :
I see to his day to day,
I am also the Executive Supervisor to the Director of First Impressions My day as Executive Assistant to the CEO entails anticipating and preparing what will be needed to ensure our team’s success.
I coordinate our teams schedules
Complete and fill seminar sessions.
In house meetings.
If it is not done I get it done.
I am excited to come to work everyday!
Work from home 3 days a week.
Office Administrator
Gulfline Construction - Fort Myers, FL
May 2022 to January 2024
Office administrative duties
Collections
Customer service
Typing
Filing
Scheduling
Remote work
Self Starter
Complete assignments without supervision on time and without err. Designed workflow through WRIKE software program
Update customer files contain accurate and current data Employee solutions
Educating clients about our services
Scheduling
• Arranged meetings for Team
• Provided support for Customer
• Billing
• Upselling
• Knowledge of installation times based upon permitting
• Excel
• Windows
• Razor
• Docusign
• Notarizing documents
• Pulling permit packs
• HOA forms for installation and inspections
• Knowledge of products
• KW per square foot of living space required
• Complete and organize customer files
• Permitting files
• Municipality rules and regulations
• Knowledge of customer by name and their personal needs
• Collections
• Scheduling
• Inbound sales
• Working with customers from beginning to end of their journey
• Conflict management
Office Administrator
Generator Supercenter - Fort Myers, FL
April 2020 to May 2022
Customer Service
Collecting payments
Invoicing
Customer Support
Organizing Team
Front Desk Receptionist
Permitting
Filing
Copying
Telephone support
NOC
$2.00 raise in the first 30 days and was promoted from assistant to administrator within the 30 days as we Update all customer files to contain accurate and current data Employee solutions
Educating clients about our services
Scheduling
• Arranged meetings for Team
• Provided support for Customer
• Billing
• Upselling
• Knowledge of installation times based upon permitting
• Excel
• Windows
• Razor
• Docusign
• Notarizing documents
• Pulling permit packs
• HOA forms for installation and inspections
• Knowledge of products
• KW per square foot of living space required
• Complete and organize customer files
• Permitting files
• Municipality rules and regulations
• Knowledge of customer by name and their personal needs
•
Receptionist/Office Assistant
White Aluminum and Windows - Fort Myers, FL
January 2019 to April 2020
Filing
Scanning
Customer Inquiries
Customer Complaints
Customer Service
Assuring Customer Information is Correct
Assuring Customer and Business Invoices and Contracts are Correct Assist production Manager with daily tasks
Return customer calls and emails
Typing
Information confirmation
Data entry
Coordinate with our field technicians and for our
Technician assistance
Delivery Driver
Perfect Companies Inc - Fort Myers, FL
February 2017 to January 2020
I was in charge of my own route and deliveries
I built my own route to ensure items were delivered on time I loaded my own company vehicle
Within the first month I was promoted to dispatch and route manager. I was then in charge of making routes for team members as well as my own
Dispatch Manager
Efficiency Air Supply - Fort Myers, FL
January 2016 to January 2019
I was in charge of the technicians routes as to ensure that we were efficient and on time. I handled disgruntled customers and employees with finesse as well as assuring our customers were satisfied with our services through communication from beginning to end. Store Manager
Dollar Financial Group - Fort Myers, FL
April 2004 to August 2015
Managed daily store routine
Risk management
Bank balances. Deposits.
Customer service
Receptionist
Sales
Buying and selling gold
Check cashing
Scheduling
Marketing
Revenue increases
Data entry
Office Manager/Bookkeeper
Los Primos Truck Repair - Fort Myers, FL
January 2002 to September 2004
I was in charge of payroll,
Invoices
Accounts payable
Record storage
Marketing
Banking
Customer service
Creating an upbeat work environment
Education
Investment Planning in Insurance health and life
January 2024 to Present
12 in Advance Studies
Naples High School - Naples, FL
June 1988 to August 1992
Skills
• Payroll (10+ years)
• Logistics
• Microsoft Outlook (4 years)
• Freight Experience
• Transportation Management
• Driving (10+ years)
• Transportation Management Systems
• Office Management (10+ years)
• Pricing
• Management
• Operations Management
• Analysis skills
• Supply Chain
• Process Improvement
• ERP Systems
• Strategic Planning (10+ years)
• Negotiation (10+ years)
• Account Management
• Inventory Control (10+ years)
• Procurement
• Debits & credits
• Accounts payable
• Accounting
• Conflict Management
• Purchasing
• Order Entry
• Research
• Forecasting
• Merchandising
• Account Reconciliation
• Auditing
• Profit & Loss
• General Ledger Accounting
• Financial Analysis
• Delivery driver experience
• Communication skills
• Moving
• Customer service
• Basic math (10+ years)
• Office experience
• Front desk
• Multi-line phone systems
• Calendar management
• Data entry
• Typing
• Phone etiquette
• Organizational skills
• Computer literacy
• Computer skills
• Microsoft office (10+ years)
• Microsoft Dynamics Navision (2 years)
• Administrative experience
• Bookkeeping
• Proofreading
• Transcription
• Customer support
• Journal Entries
• Bank Reconciliation
• Financial Report Writing
• Accounts Receivable
• Leadership
• Operating systems
• Banking
• QuickBooks
• Social media management
• Data entry
• Microsoft Office
• Organizational skills
• Vendor management
• Sales
• Computer literacy
• Project management
• Human resources
• Computer skills
• Google Docs
• Customer relationship management
• Payroll
• Conflict management
• Customer service
• Microsoft Project
• Schedule management
• Supply chain
• Transportation management systems
• Clerical experience
• Negotiation
• Construction
• Typing
• Account management
• Microsoft Excel
• Grocery store
• Windows
• HIPAA
• Communication skills
• Front desk
• Analysis skills
• HVAC
• Profit & loss
• Moving
• Driving
• Bank reconciliation
• Fair Housing regulations
• Event Planning
• Retail sales
• Customer support
• Proofreading
• Order entry
• Mobile devices
• Office management
• Debits & credits
• Research
• Pricing
• Relationship management
• Financial auditing
• General ledger accounting
• Operations management
• Administrative experience
• Microsoft Word
• General ledger reconciliation
• Contracts
• English
• Marketing
• Calendar management
• Office experience
• Training & development
• Microsoft Outlook
• Time management
• Supervising experience
• DocuSign
• Writing skills
• Constant Contact
• Algebra
• Project implementation
• Balance sheet reconciliation
• Spanish
• Dispatching
• Direct marketing
• Microsoft Publisher
• Management
• Adobe Acrobat
• Project coordination
• Phone etiquette
• Accounts receivable
• Account reconciliation
• Bookkeeping
• Hospitality
• Logistics
• CRM software (10+ years)
• DocuSign (7 years)
• Presentation skills
• Territory management
• Public speaking
• Computer hardware
• Construction estimating
• Software troubleshooting
• Collection management
• Interviewing
• Remote access software
• VPN
• Upselling
• Salesforce
• Medicare
• Google Suite
• Load balancing
• Forecasting
• Qualitative research interviewing
• Performance management
• Budgeting
• Construction administrative experience
• Purchasing
• POS
• Plumbing
• Executive administrative support
• Office experience
Certifications and Licenses
Certified Notary Public
June 2023 to June 2027
Driver's License
Life Insurance License
Currently studying for Florida LHPC test
I will be taking in 20 days
Certified Notary Public
Additional Information
Implementation and design of a workflow program which enabled each department to see when and where each project was from beginning to end. Each department can see assigned files and completed tasks. Throughout the company.
This was a remote environment where I was encouraged to work from home.