Customer Service Representative

TONEY B. HALL

**** ***** **** *** ****** Apt *E Chicago Illinois 60649

************@*****.***

OBJECTIVE

To work in a customer service environment where I can offer excellent services in communications, organization and client relations.

EXPERIENCE

McCormick Place Savor 2010-present

Barporter/Customer Service Representative

Premier/Wackenhut/Securitas/Whelan Security/SOS/SMG – 2004-2009

Security Officer

Patrol/Monitored premises to prevent theft, violence, or infractions of rules

Appropriately report unusual incidents and complete daily activity logs and incident reports

Check points, ID verification, crowd control

Customer Service

Computer Fund Share/Global Solutions- 4/07-11/07

Customer Service Representative

Called and solicited votes for shareholder’s meeting

Recorded votes on the computer in a database

Ensured all votes were gathered within required time schedules

Simeon High School/Russell Talbert Dance Studio T. H. Association – 1980- Present

Dance/Entertainment Consultant

Provide creative and artistic feedback to students as it relates to choreography

Assist in the development and growth of youth and young adults through classical ballet and modern dance techniques

Provide an artistic learning environment for students to explore their talents

Crown Theater - 2002-2003

Manager

Supervised and trained team members regarding policies & procedures, scheduling & inventory, secure records for cash disbursements & collections and provide customer service for guest

U. S. Census/ Postal Services- 2000-TEMP

Enumerator

Scheduled data from citizens and processed mail

EDUCATION

Wendell Phillips High School

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