Service Representative Guest
Resume:
Joshua Robinson
Houston, TX *****
************@***.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Health Product/ Sales Home Based Business
Herbal Life
September 2016 to Present
Health and Fitness Wellness Coach
Guest Service Representative
THE PEABODY HOTEL - Memphis, TN
February 2019 to September 2020
On call to attend to any and all request from Peabody guest. Greet guest and help with luggage, room check in/out, direct guest to local attractions and make reservations for tours.
Go through completely check-in/out protocol. To leave a lasting impression of the South Grand Hotel on every person I meet.
Valet cars, provide transportation information to and from Peabody Hotel. Quality Team Lead
AAON Inc - Tulsa, OK
January 2014 to November 2016
• Rotate through all the tasks required in a production process.
• Perform quality checks on products and parts.
• Review work orders and blueprints to ensure work is performed according
• to specifications.
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and
• distribution of goods.
• Read work orders or other instructions to determine product specifications or materials requirements.
• Evaluate quality of materials or products.
• Plan production or operational procedures or sequences.
• Direct operational or production activities.
Account Specialist
GreatCall
January 2011 to December 2013
• Accounts payable.
• Placing orders and answering customer question about products and future products and specials.
• Help customer apply for credit with company.
• Assure packaged are delivered on time and assure order have invoice and complete with the correct products in size, color and style as instructed by customer.
• Track and assist with customer complaints as well as customer thoughts on how to improve company procedure.
• Resolve customer issues using one call resolution. needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Prepare sales slips or sales contracts.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items. Education
Bachelor's in Sports Management
University of Phoenix - San Diego, CA
Skills
• Forklift
• Shipping Receiving
• Warehouse Associate
• Shipping
• UPS
• Logistics
• Hospital
• Customer Service
• Front Desk
• Hostess
• Guest Service
• Valet Parking
• Product Demos
• Personal Training
• Order Picking
• Inside Sales
• Group Fitness
• Sports Coaching
• Outside Sales
• Freight Experience
• Sales Management
• Marketing
• Cold Calling
• Procurement
• B2B Sales
• Program Development
• Management
Certifications and Licenses
Personal Trainer
April 2018 to April 2020
NASM Certified Personal Trainer
First Aid Certification
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