Services Representative Part-Time
Resume:
Contact
******@***.***
www.linkedin.com/in/s
carlette-mora-
scarlette_mora_de_hernande
z
www.facebook.com/Sa
shaandCoco?mibextid=LQQ
J4d
TikTok
scarlettemorales
@MoraScarlette
Skills
IT Security
Data Security
Medical Billing
Customer Service
OSHA
Healthcare
Health and Safety
Caregiving
First Aid
Health
Languages
Scarlette Yolanda Mora De
Hernandez
Customer Services Representative - Manager
Citizenship: Venezuela & United States of America
I would describe myself as a highly motivated individual who is always looking for ways to improve and grow. I am a team player who enjoys collaborating with others to achieve common goals. Moreover, I am a fast learner and am always enthusiastic about accepting new challenges. Professional Experience
Spanish
Native - 05
Female 17th April, 1973
United States of America, Florida, Hialeah Gardens Owner
Good Deal Carrier Services Inc
Sep 2022 - Present Part-Time
Assistance in the preparation of legal documents. We’re not lawyers, we don’t provide legal advice.
Customer Services Representative
ATI Insurance Group, Inc.
Aug 2015 - Nov 2017
· Identifies prospective clients through leads and referrals.
· Schedules client meetings.
· Performs follow-up calls as needed.
· Advise on insurance coverage.
· Conducts periodic policy reviews.
· Prepares insurance proposals.
· Completes requirements and submits to underwriters. Page 1 of 5
English
Proficient - 03
Educational History
Finance management. Administrative tasks
Yanelys Trucking Inc
Apr 2014 - Present Part-Time
Recruiting and managing employees.Finance management.Administrative tasks.
Customer Services Representative - Manager
M & E International Brokerage Remote
Oct 2005 - Present Part-Time
I can work independently, be well-organized, be a team player, and be eager to provide support to meet the company's objectives.
Accelerated learner.
I have a thorough and meticulous approach to all paperwork and data entry. Having knowledge and experience in Microsoft Office, QuickBooks, and AccuAuto Rate. Familiarize with Standard Premium Finance, Security Premium Finance, and ABCO Premium Finance. Able to connect, assist, and maintain a relationship with customers. Greater understanding of insurance types, policies, procedures, coverage, price, etc. Problem-solving skills needed to assist customers with claims.
Becoming a Domiciliary Care Support Worker
Alison Education Company
Apr 2024 - Present
40 Hour 2-20 Conversion Course
Florida Insurance License Online
School
Mar 2023 - Present
Page 2 of 5
Certifications
Some Collage
Miami Dade Collage
Dec 2018 - May
2020
High School
Education Unit Carlos R. Aponte
Venezuela
Jul 1981 - Jul 1991
Notary Public
State Of Florida Executive
Department
Jun 2024
Basic Life Support - BLS
National CPR Foundation
May 2024
Caregiving For The Elderly
Aprende Institute
Mar 2024
Find the Right IT Job
Dec 2023
Diploma en Estudios de Salud Mental
Jan 2024
Page 3 of 5
Cuidados Terapéuticos a Pacientes con Demencia
Feb 2024
Diploma en Acompañamiento Terapéutico
Feb 2024
CPR, AED and First Aid
Feb 2024
Diploma in Health and Social Care
Feb 2024
HIPAA Compliance: A Complete Guide
Mar 2024
Disciplinary and Incentive Program - OSHA
Mar 2024
Defensive Driving - Essential Principles & Practices Mar 2024
Diploma in Veterinary Medicine
May 2024
Becoming a Domiciliary Care Support Worker
May 2024
Legal Administrative Assistant Training
Page May 4 of 2024 5
Basics of Medical Billing & Coding
Jun 2024
References
Maria Torres
M & E International Brokerage Group
Inc
******@*********.***
Eduardo Mora
Yanelys Trucking Inc
*****************@*****.***
Karel Morales Fernandez
KM LWP Trucking Of Lakeland Inc
************@******.***
Page 5 of 5
Contact this candidate