Devops Engineer Automation

Mark Hagans

Savannah, GA ***** 912-***-**** *********@*****.***

Cloud DevOps Engineer DevOps Automation Engineer DevOps Consultant

A result-oriented DevOps Career Pathway (CompTIA Security+, Certified Ethical Hacker (CEH), and Splunk Core User) trained professional; gained expertise in network monitoring and intrusion detection analysis using various computer network defense tools, including intrusion detection/prevention systems, firewalls, and host-based security systems. Well conversant in the life cycle of network threats, attacks, attack vectors, and methods of exploitation with an understanding of intrusion set tactics, techniques, and procedures as well as TCP/IP, common networking ports and protocols, traffic flow, system administration, defense-in-depth, and common security elements.

Demonstrated knowledge of Risk Management Framework (RMF) Package, Artifacts, and SOPs as well as FISMA Compliance, NIST SP 800-53 Controls, and Cloud security. Capable of performing real-time cyber threat intelligence analysis, correlating actionable security events, performing network traffic analysis using raw packet data, and managing the incident response process. Acquired skills in tuning and configuration of Enterprise Splunk and Splunk App for Enterprise Security (ES). Excellent knowledge of security frameworks (NIST, MITRE, OWASP, SANS CWE), secure coding practices, information security principles & architecture, and industry-specific auditory frameworks.

Knowledge Forte

DevOps Automation Stakeholder Management DevOps Transformation IT lifecycle Security Configuration Vulnerability Assessment and Penetration Testing Deployment Pipelines and DevOps Toolchains Test Strategy Planning and Implementation Product Delivery Cloud DevOps Engineering Risk Evaluation DevOps Architecting DevOps Administration DevOps Tools Administration DevOps Consulting Process Improvements Change Management Incident Management, Audit and Data Loss Prevention (DLP) Controls Data Handling Data Normalization Log Ingestion and Analysis Requirements Gathering Prototyping Architecture Triaging Problem Solving Skills Operating Controls Customer Relationship Management Data Communications Database Administration Computer Hardware & Software Financial Information Security Reporting & Documentation Troubleshooting & Issue Resolution Computer Networking Team Leadership Cross-Team Collaboration User-Trainings Business Acumen Network Security

IT Courses

• DevOps Career Pathway Program, Pursuing:

o CompTIA Security+; Certified Ethical Hacker (CEH); Splunk Core User.Cloud DevOps Engineer DevOps Automation Engineer DevOps Consultant A result-oriented DevOps Career Pathway (CompTIA Security+, Certified Ethical Hacker (CEH), and Splunk Core User) trained professional; gained expertise in network monitoring and intrusion detection analysis using various computer network defense tools, including intrusion detection/prevention systems, firewalls, and host-based security systems. Well conversant in the life cycle of network threats, attacks, attack vectors, and methods of exploitation with an understanding of intrusion set tactics, techniques, and procedures as well as TCP/IP, common networking ports and protocols, traffic flow, system administration, defense-in-depth, and common security elements. Demonstrated knowledge of Risk Management Framework (RMF) Package, Artifacts, and SOPs as well as FISMA Compliance, NIST SP 800-53 Controls, and Cloud security. Capable of performing real-time cyber threat intelligence analysis, correlating actionable security events, performing network traffic analysis using raw packet data, and managing the incident response process. Acquired skills in tuning and configuration of Enterprise Splunk and Splunk App for Enterprise Security (ES). Excellent knowledge of security frameworks (NIST, MITRE, OWASP, SANS CWE), secure coding practices, information security principles & architecture, and industry-specific auditory frameworks. Knowledge Forte DevOps Automation Stakeholder Management DevOps Transformation IT lifecycle Security Configuration Vulnerability Assessment and Penetration Testing Deployment Pipelines and DevOps Toolchains Test Strategy Planning and Implementation Product Delivery Cloud DevOps Engineering Risk Evaluation DevOps Architecting DevOps Administration DevOps Tools Administration DevOps Consulting Process Improvements Change Management Incident Management, Audit and Data Loss Prevention (DLP) Controls Data Handling Data Normalization Log Ingestion and Analysis Requirements Gathering Prototyping Architecture Triaging Problem Solving Skills Operating Controls Customer Relationship Management Data Communications Database Administration Computer Hardware & Software Financial Information Security Reporting & Documentation Troubleshooting & Issue Resolution Computer Networking Team Leadership Cross-Team Collaboration User-Trainings Business Acumen Network Security IT Courses • DevOps Career Pathway Program, Pursuing: o CompTIA Security+; Certified Ethical Hacker (CEH); Splunk Core User.…see more

ExperienceExperience

William Barnet and Son, LLC

Laboratory TechnicianLaboratory Technician

William Barnet and Son, LLC · Full-timeWilliam Barnet and Son, LLC · Full-time

Jul 2022 - Present · 1 yr 6 mosJul 2022 - Present · 1 yr 6 mos

Savannah, Georgia, United StatesSavannah, Georgia, United States

Skills: Training and Development (HR) · DocumentationSkills: Training and Development (HR) · Documentation

Chatham County Sheriff's Office

Deputy Corrections OfficerDeputy Corrections Officer

Chatham County Sheriff's Department · Full-timeChatham County Sheriff's Department · Full-time

Sep 2018 - Dec 2021 · 3 yrs 4 mosSep 2018 - Dec 2021 · 3 yrs 4 mos

Savannah, Georgia, United StatesSavannah, Georgia, United States

CHATHAM COUNTY SHERIFF’S OFFICE, SAVANNAH, GA (2018 – 2021)

Deputy Correction Officer

Oversee the management, supervision, and coordination of inmates in a high-volume correctional facility.

Enforce rules and regulations to ensure the safety and security of inmates and staff.

Support training and development programs, mentoring new employees to ensure a comprehensive understanding of position requirements and facility regulations.

Key Accomplishments:

Member of the Response Team in the inmate housing units; assess, diffuse, and resolve conflicts to maintain low disturbance rates; complete incident, disciplinary, and use of force reports.

Effectively respond to emergency situations to de-escalate highly volatile inmate disturbances; complete routine inspections to discourage criminal activity.CHATHAM COUNTY SHERIFF’S OFFICE, SAVANNAH, GA (2018 – 2021) Deputy Correction Officer

Oversee the management, supervision, and coordination of inmates in a high-volume correctional facility. Enforce rules and regulations to ensure the safety and security of inmates and staff. Support training and development programs, mentoring new employees to ensure a comprehensive understanding of position requirements and facility regulations. Key Accomplishments: Member of the Response Team in the inmate housing units; assess, diffuse, and resolve conflicts to maintain low disturbance rates; complete incident, disciplinary, and use of force reports. Effectively respond to emergency situations to de-escalate highly volatile inmate disturbances; complete routine inspections to discourage criminal activity.…see more

Skills: Training and Development (HR) · Security · LeadershipSkills: Training and Development (HR) · Security · Leadership

Regional Account ManagerRegional Account Manager

Valued Merchant Services · Full-timeValued Merchant Services · Full-time

Feb 2015 - Aug 2018 · 3 yrs 7 mosFeb 2015 - Aug 2018 · 3 yrs 7 mos

Charlotte, North Carolina AreaCharlotte, North Carolina Area

VALUED MERCHANT SERVICES, CHARLOTTE, NC (2015 – 2018)

Regional Account Manager

Managed and maintained strong client relationships, providing small and medium-sized businesses with quality credit card services.

Processed, data and system integrations and delivered technological innovations and practical solutions that exploited opportunities and delivered rapid ROI for clients.

Key Accomplishments:

Managed designated customer accounts, providing payment processing solutions; effectively worked onsite with customers on qualification, configuration, and repair.

Provided detailed documentation to corporate, resulting in reduced resolution time, boosting customer satisfaction; improved credit card security with EMV processing.

Managed and directed all phases of product qualification and problem report tracking and training client concerning Point of Sale iPad and Tablet systems by Clover.

Starband Communications

Network Operations Center TechnicianNetwork Operations Center Technician

Starband Communications · Full-timeStarband Communications · Full-time

Jan 2008 - Jun 2015 · 7 yrs 6 mosJan 2008 - Jun 2015 · 7 yrs 6 mos

Enrich business intelligence systems to offload processing from the operational environment efficiently; improve query performance and response times. Simplify, cleanse, and enhance data, promoting integration between people, applications, and processes to manage and reduce costs.

Simultaneously perform in multiple capacities under intense pressure; coordinate communications between multiple departments to execute strategies.

Key Accomplishments:

Ascertained pain points and gained an in-depth understanding of departmental strategy to create streamlined system solutions that align technical needs with client objectives.

Investigated information systems, analyzing design, specification, and selection of solutions while considering functionality, data, security, integration, infrastructure, and performance.

Provided expertise to optimize computer, printer, LAN /WAN devices, and WIFI; additionally, performed upgrades for both hardware and software. Enrich business intelligence systems to offload processing from the operational environment efficiently; improve query performance and response times. Simplify, cleanse, and enhance data, promoting integration between people, applications, and processes to manage and reduce costs. Simultaneously perform in multiple capacities under intense pressure; coordinate communications between multiple departments to execute strategies. Key Accomplishments: Ascertained pain points and gained an in-depth understanding of departmental strategy to create streamlined system solutions that align technical needs with client objectives. Investigated information systems, analyzing design, specification, and selection of solutions while considering functionality, data, security, integration, infrastructure, and performance. Provided expertise to optimize computer, printer, LAN /WAN devices, and WIFI; additionally, performed upgrades for both hardware and software.…see more

Skills: Computer Network Operations · Documentation · Technical Support · Network Engineering · Networking · Communication · LeadershipSkills: Computer Network Operations · Documentation · Technical Support · Network Engineering · Networking · Communication · Leadership

EducationEducation

Intellectual PointIntellectual Point

Certificate, DevOps PathwayCertificate, DevOps Pathway

Feb 2022 - Apr 2022Feb 2022 - Apr 2022

DevOps Automation Stakeholder Management DevOps Transformation IT lifecycle Security Configuration Vulnerability Assessment and Penetration Testing Deployment Pipelines and DevOps Toolchains Test Strategy Planning and Implementation Cloud DevOps Engineering Risk Evaluation DevOps Architecting DevOps Administration DevOps Tools Administration DevOps Consulting Process Improvements Change Management Incident Management, Audit and Data Loss Prevention (DLP) Controls Data Handling Data Normalization Log Ingestion and Analysis Gathering Prototyping Architecture Triaging Problem Solving Skills Operating Controls Customer Relationship Management Data Communications Database Administration Computer Hardware & Software Financial Information Security Reporting & Documentation Troubleshooting & Issue Resolution Computer Networking Team Leadership Cross Team User-Trainings Business Acumen Network SecurityDevOps Automation Stakeholder Management DevOps Transformation IT lifecycle Security Configuration Vulnerability Assessment and Penetration Testing Deployment Pipelines and DevOps Toolchains Test Strategy Planning and Implementation Cloud DevOps Engineering Risk Evaluation DevOps Architecting DevOps Administration DevOps Tools Administration DevOps Consulting Process Improvements Change Management Incident Management, Audit and Data Loss Prevention (DLP) Controls Data Handling Data Normalization Log Ingestion and Analysis Gathering Prototyping Architecture Triaging Problem Solving Skills Operating Controls Customer Relationship Management Data Communications Database Administration Computer Hardware & Software Financial Information Security Reporting & Documentation Troubleshooting & Issue Resolution Computer Networking Team Leadership Cross Team User-Trainings Business Acumen Network Security…see more

Skills: Documentation · Technical Support · Network Engineering · Networking · Computer SoftwareSkills: Documentation · Technical Support · Network Engineering · Networking · Computer Software

Colorado Technical University logo

Colorado Technical UniversityColorado Technical University

Bachelor of Science (B.S.), Business Information TechnologyBachelor of Science (B.S.), Business Information Technology

2008 - 20122008 - 2012

Grade: 3.68Grade: 3.68

Skills: Computer Network Operations · Technical Support · Networking · Computer SoftwareSkills: Computer Network Operations · Technical Support · Networking · Computer Software

SkillsSkills

Demonstrate skills

Training and Development (HR)Training and Development (HR)

United States Army (Honorable Discharge)United States Army (Honorable Discharge)

Computer Network OperationsComputer Network Operations

Network Operations Center Technician at Starband CommunicationsNetwork Operations Center Technician at Starband Communications

Colorado Technical UniversityColorado Technical University

Honors & awardsHonors & awards

Dean's ListDean's List

Issued by Graduated Cum Laude · Nov 2012Issued by Graduated Cum Laude · Nov 2012

Associated with Colorado Technical UniversityAssociated with Colorado Technical University

Maintained that a GPA of 3.50 or higher for six consecutive quarters and finally completing degree with a GPS of 3.68 out of a 4.00.Maintained that a GPA of 3.50 or higher for six consecutive quarters and finally completing degree with a GPS of 3.68 out of a 4.00.

OrganizationsOrganizations

United States Army (Honorable Discharge)United States Army (Honorable Discharge)

Communications Sergeant · Apr 1983 - Feb 1994Communications Sergeant · Apr 1983 - Feb 1994

Provided secure communications for multiple units while maintaining a secret clearance and leading a 6 man communications team.

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