Business Analyst Scrum Master

TAHMID RAHMAN

New York, NY ***** • +1-347-***-**** • ******.*******@*****.*** • LinkedIn

TECHNICAL SUMMARY

Data Analytics & Reporting Data Visualization UML & Wireframe Diagrams User Acceptance Testing (UAT) Agile & Waterfall Methodologies SDLC Scrum Requirement Gathering BRD/FRD JAD User Stories Use Case Acceptance Criteria Test Case Project Management JIRA Atlassian Confluence JQL Microsoft Office (Word, PowerPoint, Projects, SharePoint) MS Excel MS Power BI MS Visio Axure RP Tableau HTML JavaScript SQL Adobe Creative Cloud Suite OBJECTIVE

Professional and enthusiastic Business Analyst with over 4 years of experience with the ability to work with various business partners and business teams to document business requirements and work alongside IT team to bring Business Vision to life. Proven track of managing multiple projects simultaneously, and work in both a solo and team environment. EXPERIENCE

LendingTree New York, NY

Business Analyst/Scrum Master February 2022 – Present

● Facilitated brainstorming sessions to gather project requirements and transformed them into effective user stories with clear acceptance criteria.

● Bridged the gap between business stakeholders and the I.T. team, ensuring full understanding of the project to eliminate any gaps or errors.

● Led the delivery of all sprint meetings with team members, including Daily Stand-Up, Sprint Planning, Sprint Retrospective, and Sprint Demo.

● Monitored and tracked sprint progress, prepared weekly status reports, and coordinated tasks and activities to achieve project goals.

● Played a key role in backlog grooming sessions and monitored sprint burn down charts to track progress.

● Facilitated sprint planning and guided the team in estimating story points and measuring velocity to plan future sprints.

● Created UML diagrams, including activity diagrams, workflow diagrams, and wireframes to provide a visual representation of project end goals.

● Collaborated with onshore and offshore team members to execute projects through the full software development lifecycle.

● Evaluated risks related to requirement implementation, testing processes, and project communications.

● Assisted the development team in UAT (User Acceptance Testing) to ensure project design met expectations and the application was free of defects.

● Utilized JIRA as the requirement tracking tool to document all business requirements and bugs.

● Reproduced bugs or defects and created bug tickets in JIRA.

● Managed project planning by preparing detailed documentation such as Business Requirements (BRD), project plans, issues, and risks. Webster Bank New York, NY

Business Analyst August 2020 – February 2022

• Leveraged Confluence to organize and store critical business documents such as BRDs and project plans.

• Acted as a key liaison between stakeholders, system users, clients, managers, and the development team, facilitating requirements gathering and ensuring alignment.

• Defined and clarified project scope, developed comprehensive project plans, schedules, policies, and procedures to drive the achievement of project objectives.

• Authored and managed user stories and requirements efficiently in JIRA.

• Led efforts to develop and modify systems to meet client needs, crafting detailed business specifications to support these modifications.

• Conducted in-depth systems and business process gap analyses to initiate and guide design implementation.

• Designed and illustrated data mapping diagrams, process flow diagrams, and use case diagrams using Visio.

• Created detailed application mockups and wireframes using AXURE RP and Visio tools.

• Provided strategic guidance during application testing through test case verification and business requirements traceability documents.

• Spearheaded the I.T. team's transition from Waterfall to Agile methodology, ensuring smooth adaptation and efficiency.

• Authored user stories with clear acceptance criteria, led sprint/standup sessions, analyzed iteration burn down charts, and conducted thorough defect reviews.

• Oversaw the QA/Development team to ensure all requirements were rigorously tested in test environments and addressed any bug or defect issues promptly.

EDUCATION

● Master of Business Administration Adelphi University, Garden City, NY

● Bachelor of Science Adelphi University, Garden City, NY

● Google Data Analytics Professional Certificate

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