Quality Assurance Project Management

Faney Madapati,

***** ******* **, *** # ***, San Diego, 92127

************@*****.***

Mobile - 832-***-****

VISA – Green card.

www.linkedin.com/in/faney-madapati-9747361a

Professional summary

10+ years of professional experience in both Manual Testing and Automation testing activities, serving various.

domains like Subscription solution (SaaS), Tax Compliance, Device and Data Management.

Strong understanding of different phases of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) management.

Proven knowledge in SQA (Software Quality Assurance) including manual and automated testing with tools such as Selenium WebDriver, AutoIT, Watir, Quality Center/ALM, JIRA, Jenkins, API Testing (Postman)

Experience with Agile environments and an integral part of daily stand-ups, sprint grooming, sprint

planning, sprint demos, and sprint retrospectives.

Execute browser compatibility and regression tests using Selenium WebDriver for testing UI for every new build release.

Working knowledge of continuous integration tools, such as Jenkins.

Extensive work experience in integrating Automation scripts (Selenium WebDriver API) on Continuous Integration tools Jenkins for nightly batch execution.

Expertise in creating various artifacts like Functional Specs, Use Cases, UML Diagrams, Test Plans and Test

Strategies, and Status Weekly Reports etc.

Well versed in reviewing and analyzing the Business requirements and developing Test Plan, Test strategies, Test cases, Test data, Test procedure, Test reports and documentation of Manual and Automation Tests.

Expert in API & Web-based Application Testing.

Good analytical, organizational, communication, Attention to details and documentation skills, as well as good

project management skills to gather requirements.

Hands-on experience with Bug Tracking and Project Management tools such as JIRA, Rally and TFS.

Excellent experience with source version control tools such as Subversion (SVN) & Git.

Employment history

HP, San Diego — Mar 2020 – Present

Role – Software Test Engineer Lead

Work in an agile environment, actively contributing to iterative planning meetings by defining the scope of testing and estimating story points for QA tasks.

Assist product owners in coming up with acceptance criteria for user stories.

Scrum expertise in software quality assurance tools, processes, and testing methodologies e.g., Agile methodology, Jira, CI/CD, Jenkins, Test Automation

Validate user stories, collect application logs and HAR files, and meticulously document test results.

Participate in UX design meetings and coordinate with design team to understand the prototype (Figma and Miro boards). Give timely demos to the UX design team to see current implementation is in sync with the Figma Designs.

Create comprehensive test plans, detailing the scope, objectives, and testing strategies. Present these plans to stakeholders, ensuring clear communication and alignment with business needs. Conduct thorough reviews to guarantee that testing efforts are aligned with project goals and requirements!

Troubleshoot and document/report QA defects/issues in Jira.

Collaborate with cross-functional teams, including developers, product managers, Design team, Product Owners, and other QA engineers to ensure the delivery of high-quality SaaS (Instant Ink) software.

Set up test data based on data matching specific test conditions.

Extensive use of MongoDB data base tool to track production data.

Execute browser compatibility and regression tests using Selenium WebDriver for testing UI for every new build release.

Firsthand testing experience for web base standalone application, iOS, and Mobile platforms.

Provides third tier problem resolution assistance by running Splunk queries for system errors and coordinates the prompt diagnosis and resolution of application system issues that have an impact on the production environment. Coordinate with the application vendor/development team to resolve problems.

Perform weekly Release validations to confirm the build stability on stage environment before conducting extensive regression.

Performs regression system testing to ensure that application errors have been corrected and that no other previously working functions have failed because of any code modifications and that newly added features have not created problems with previous versions of the software, track the tests in Test Rails.

Perform weekly pre and post PV tests on prod to confirm prod Go live deployment.

Assist in trouble shooting technical issues and providing support to end-users during UAT testing.

Basic technical skills including knowledge of SQL, Database concepts and basic programming/scripting languages (e.g., Python and Java script).

Thorough understanding of business processes and flows involved in the system capabilities being evaluated.

Extensive firsthand experience with internal CRM software to deliver a seamless experience to end users.

Engaged in functional, performance, integration, regression, and security testing for internal CRM software to ensure robust customer relationship management.

Create KPI and Jira dashboards. Fostered team synergy, integrating cross-functional insights to elevate product quality.

Have contributed to the company’s QA repository by documenting important QA processes.

Conduct extensive API testing using POSTMAN by referring to Swagger doc (API repository) and back-end testing for thorough data validation using Mongo DB

Thorough understanding of flashing printer with newer firmware, good firsthand experience in Embedded

system tests using different firmware, flashing new firmware for different printer generations, using HP Flex script tool.

Well versed in using SIFT2 tools using various udws commands to change skus, check display modals, check the environment etc. for different printer generations.

Assisted QA Manager in documenting User Acceptance Test report and reporting defect resolution.

Key Achievements:

Demonstrated exceptional project management skills by effectively resolving site level testing issues on Dev stack, through strategic collaboration with key stakeholders.

Implemented end-of-day defect triage sessions prior to the QA sync effectively saving time for both developers and product owners. This activity reduced bug resolution time by 25%.

Developed a dashboard for upper management to highlight the benefits of the "Initial Triage Analysis" activity, promoting its adoption across various teams.

Spearheaded integration of AI in QA processes, enhancing test accuracy and efficiency by 30%

Mentored 10+ junior testers, enhancing team skills and project deliverables.

HP, Houston, TX — Sep 2013 - Mar 2016

Role - Sr. Quality Analyst

Collaborated with product owners to convert requirements into actionable user stories. Executed end-to-end testing for web, mobile, iOS, and Android platforms.

Performed regression testing within an Agile framework, ensuring software quality.

Facilitated daily communication with BA, testing, and development teams to meet requirements. Led bug triage meetings to prioritize and resolve issues efficiently.

Fostered team collaboration to meet tight deployment deadlines.

Enhanced software reliability through rigorous regression testing and agile practices. United cross-functional teams to accelerate problem-solving and meet project deadlines. Standardized test documentation, improving traceability and compliance.

Actively participated in static testing activities, including design reviews and requirements inspections, to identify ambiguities and inconsistencies and enhance the UI/UX design of company software products.

Responsible for defect tracking, reporting, and reproducing. Also involved in system integration and user acceptance testing (UAT) during the later stages of the SDLC.

Additionally, led an initiative to ensure proper and detailed documentation of QA reports.

Compliance Technologies International, Boston — Apr 2012 - Aug 2013

Role Quality Analyst

Interacted with clients to understand product requirements, ensuring design modifications met needs.

Developed and executed test cases, identifying and prioritizing defects for resolution.

Performed smoke and regression testing using Agile methodology, enhancing product quality.

Led review meetings to discuss bugs and set priorities, improving team collaboration.

Pioneered the adoption of Agile methodologies in regression testing, boosting team efficiency.

Maintained meticulous QA records in Quality Center, enhancing project traceability and compliance.

Satyam Computer Services Ltd India, Hyderabad, India — Mar 2006 - Dec 2009

Role – QA Process Rep

Implemented maintenance strategies, diagnosing breakdowns to enhance equipment reliability.

Reduced maintenance costs using Six Sigma, achieving significant cost savings on different QA processes.

Conducted internal audits and QMS trainings to improve compliance and quality standards.

Mentored Six Sigma practices, leading to process improvements and automation in resource release.

Streamlined workflows, boosting team productivity by over 20%.

Additional information

Certifications

Qualified and certified six sigma Black belt

QMS certified.

Awarded with a certificate for contributing towards training associates on various six sigma topics.

Skills

Git Hub Co-pilot, Watir, AutoIT, Selenium, Jira, Team Foundation Server, HP ALM, Test Director, Quality Center, Java, .Net, Agile, Software Life Cycle Development (SDLC), Waterfall, MS-Visio, POSTMAN, MongoDB tool, Splunk, SQL Server 2013, Miro board, Figma, Python, Git, SVN

References

Minalben Shah-Current *******-*****.****@**.***

Amy Chung- ***.******@**.***

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