Customer Service Store Manager
Resume:
Eden Abebe
**** **** ******* **, **, Washington, Dc 20011, USA
***********@*****.***
RELEVANT SKILLS
●Excellent customer service and communication skills
●Strong problem-solving abilities and teamwork orientation
●Fluent in English and Amharic
PROFESSIONAL EXPERIENCE
CVS Store Manager,
Washington, DC October 11, 2023 – Present
●Overseeing store operations, including inventory management, staff supervision, and customer service
●Ensuring compliance with company policies and procedures
●Handling customer inquiries and resolving complaints efficiently
●Managing financial transactions, budgeting, and sales reports
Concierge
Planned Company, Washington, DC February 2018 – October 2023
●Provided curbside/door assistance with baggage and other items
●Assisted with local area information and executed daily tasks in accordance with operations
●Provided administrative support to the property manager and management team
●Anticipated and responded to individual guest needs and preferences
●Managed key control logs, resident vehicle records, and package distribution
Cashier
Sunoco Gas Station, Washington, DC January 2016 – January 2018
●Collected payments and balanced cash drawers
●Assisted customers with locating items and answered inquiries
●Stocked shelves and marked prices on items
●Ensured customer satisfaction with gas services
EDUCATION
Prince George’s Community College, Maryland, MD
●Associate Degree Nursing Candidate
●Attended without graduating
Unity University College, Ethiopia July 2012
●General Computer Skill Certification
Additional skill
●Bilingual: English and Amharic (Ethiopia)
●Certified in General Computer Technology Skills
Contact this candidate