Operations Supervisor
Resume:
PROFESSIONAL SUMMARY
Enthusiastic working professional looking for a supervisory career in warehousing, Distribution, or Supply Chain while supporting diverse simultaneous office needs in fast-paced environments by (taking phone calls, updating databases, operating office equipment, implementing new processes and sometimes providing customer service when needed. Hard-working multi-tasker with unparalleled time management communication and organizational abilities. Hours of Experience for job 1000 + hours.
QUALIFICATIONS
Communication (written and verbal) Prioritization and problem-solving.
Organization and planning.
Research and analysis.
Attention to detail.
Customer service.
Phone Etiquette.
Discretion.
Skills
oMotivating
oMultitasking
oRisk Taker
EXPERIENCE
Warehouse Operations Supervisor (Picking)
08/2023-06/2024
Warehouse Operations Supervisor (Parcel)
07/2022-08/2023
6100 E. Holmes Road
Supervisor: Adam Duvall
Memphis, TN 38118
$67000 M-TH 0600 -1630
United States
Currently, the Picking Departments Supervisor adhering to working efficiently regarding overall production efforts and the bottom line of meeting the customer’s needs on shipping and receiving their products on time. Also, the GGOB Champion of the TN3 Distribution Center.
Responsibilities
Hire and train new associates.
●Responsible for adhering to and meeting the daily department goals in safety, sanitation, productivity, and quality and ensuring all area targets are met.
●Complete the day-to-day tasks relative to associate/temporary staff schedules, time, and attendance.
●Provide supervision and direction to the team as it relates to the day-to-day workflow for the assigned area(s)/account(s).
●Make recommendations for changes in staffing as necessary to meet demands of workload; interview applicants and make recommendations for hire; assess training needs; counsel employees and recommend corrective and/or disciplinary action when appropriate; and document employee performance.
●Provide coverage to other Supervisors accounts/areas and/or the AOM as business needs dictate.
●Responsible for ensuring associates are properly trained on all standard operating procedures, method observations are conducted, and documented per company standards.
oKnowledge in MS Office, Excel, Word, Outlook, PowerPoint, Windows, E-commerce.
Programs
Warehouse Management System (WMI or WMS)
6rs – Rivers Systems Robotics
Dayforce and Kronos Timeclock systems.
Salesforce
Revenue Recovery Part-Time Supervisor
06/30/2016 - 06/30/2022
United Parcel Service
Supervisor: Calvin Thomas
3675 Swinnea Road
Phone: May (not) contact
Memphis, TN 38118
$35,000/M-F 1530-2130
United States
Civilian Employment
●Has directed the supervision of 8 employees for 4 + years and have provided onsite training and daily supervision of other employees within the department area.
●Communicates daily with subordinate staff, upper management, onsite security and human resources whenever needed.
●Assists in the development and the support of the staff in the execution of strategies designed to achieve overall financial objectives, while ensuring all assigned duties are accomplished safely and timely while analyzing and evaluating financial data to provide information for future goals and forecasting.
o Enhancing quality, prioritizing tasks, problem solving, task management, verbal communication, time management Microsoft Office
Education
Masters of Arts, Concentration in Organizational Leadership, Waldorf University (2020, 36 Credit Hours Earned)
Forest City, Iowa, 50436 - USA
●Leadership Theory and Practice, Diversity and Inclusion in the Organization Culture, Crisis Communication and Leadership, Strategic Management and Business Policy, Managing Project Teams, and Leadership Development and Coaching.
Bachelors of Arts in Business Administration, Waldorf University (2018, 30 + Credit Hours Earned)
Forest City, Iowa, 50436 - USA
●Organizational Theory and Behavior, Business Law, and Business Ethics
●GPA – 3.8
Job-Related Training
●Human Resources Consultant
International Association of Professions Career College
●Supply Chain and Operations Management
●Business Process Foundations Tip Issuing Authority: LinkedIn
Issuing Authority: LinkedIn Certification Certification October 2019
April 2020
●Business Analysis Foundations
●Lean Six Sigma Foundations Issuing Authority LinkedIn Certification
Issuing Authority: LinkedIn Certification October 2019
April 2020
Honors, Awards
MA -Graduated with high honors and top 5% of class - Summa Cum Laude-Waldorf University
BBA- Graduated with honors and top 10% of class – Magna Cum Laude-Waldorf University
Reference
Marites Lofton
835 Brownless Road Sarah, MS 38665
Inventory Supervisor
Calvin Thomas
Full-Time Revenue Recovery Supervisor
United Parcel Service
3675 Swinnea Road
Memphis, TN 38118
************@***.***
Relationship: Full-Time Supervisor in Revenue
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