MICHELLE RAYPHOLE
**********@*****.*** 181******* Belvidere, IL 61008
Summary
Energetic, patient-focused Certified Nursing Assistant with 20+ years of experience providing high-quality patient care in Hospice settings in long-term health care centers, assisted living centers, independent living centers and their own homes. 24 Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 20+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Skills
Compassion and Empathy
Maintaining confidentiality
Quality Assurance
Medical terminology knowledge
Medical Records Management
Filing,typing
Time management
Good oral and written communication
Case Management
HIPAA Compliance
Patient Assessments
Patient Management
CNA Certification
Clinical Documentation
CPR Certification
Interpersonal Skills
Complex Problem-Solving
Infection control procedures
Electronic Charting
Patient-focused care
Quick problem solver
Adaptable
Valid illinois driver's license
Supply Restocking
Caregiver Relations
Care Monitoring
Health Education
Vital signs monitoring
Experience
Journeycare Inc.
CNA
03/2002 - Current
Reporting to team members
Participating in Weekly team meetings
Documented in electronic health record system with the appropriate medical terminology
Utilized teamwork and communication with nurses, SW, CHPN, CNA's, Supervisor and Dr.'s
Understanding of medical administrative policies and procedures, medical record management, medical terminology, abbreviations and symbols
Customer service: answering phones and scheduling Pt
Visits on phone and thru computer programs
Communication between team members and Families
Knowledge of supply ordering programs
Knowledge of electronic charting and scheduling
Assist residents with their daily activities, including bathing, dressing, and eating
Allow patients to express individuality by keeping them involved in decisions about their clothing, hair, and other personal care
Maintained patient dignity and privacy when assisting with bathing and dressing
Built trusted relationships with Pt.'s by getting to know them on a personal level and making their comfort a priority
Assisted RNs in monitoring health of residents by accurately measuring and recording vital signs.
Education and Training
RockValley College Rockford, IL
Certified Nursing Assistant
06/2000
Illinois certified
References
References available upon request.