Customer Service Representative
Resume:
Sere Wright
*** *. ****** **. *******, AZ *****
****.******@*****.***
Objective: To obtain the position as a skilled customer service representative.
Education: I’ve studied for four years at Phoenix College and one year at Rio Salado College in general business and child development.
2010-2013 Phoenix College
2014-2015 Rio Salado
Experience: Store Managing Susie’s Deals
1999-2001
●Checked inventory, stocked goods, managed other co-workers, and interviewed others for the job opening.
2002-2003 Store Manager Dollar Tree
●Checked inventory, stocked goods, managed other co-workers, and interviewed others for the job opening.
February 2016-2018 Assistant Deli Manager Safeway
●Handle food, Inventory, Manage employees, Customer Service, Cashier, Stock.
●Answer calls and take conference meeting calls
●Handle all paperwork and exercise Microsoft
●Handle conflicts and make customers happy
●Loading and unloading warehouse trucks
●Stocking sales floor
●Baling boxes
●Pulling orders
2018-2019 United Parcel Services Supervisor
Managing the smalls sort area
Making sure packages are flowing
Making sure no jams on belts
Daily paperwork
2019-currently Bank Of America customer service rep
Taking inbound calls for credit cards for payments changing account info questions regarding accounts sending new cards out discussing interest rates
Handling billing disputes
Achievements: Academic:
●Obtaining my GED.
●Joining College.
●Employee of the month for my excellent customer service skills at Safeway.
●Letters of achievement from corporate of my excellent customer service skills.
Volunteer:
●I’ve graded papers with teachers at Cheatham Elementary.
●Monitored students during recess.
●Lion’s club, I helped do the vision and hearing tests.
Interests/Activities: Interests include: Networking, Reading, Art, and Science.
Contact this candidate