Kelly Lavelle
Avoca, PA *****
Contact No. 570-***-****
Career Objective
Career minded individual looking to utilize my active listening and problem solving skills in a fast paced call center environment.
Education
1987 Luzerne County Community College
Business Management
1981 - 1985 Pittston Area Senior High School
Employment History
Men’s Warehouse April 2016 - Present
Responsibilities include the inspection and assurance of quality products while exceeding standard quantity expectations
Mohegan Sun Pocono September 2013 – December 2015
• Responsible for cleaning hotel rooms and corridors
• Meeting the highest health and cleanliness standards set forth by OSHA
• Assisted guests whenever an opportunity presented itself
• Multiple awards for proficiency and highest standards LaFratte’s Catering April 2009 – November 2011
• Responsible for preparation, food service and break-down for up to 200 people Mercury Cleaners January 2005 – August 2006
• Greeting the client base in a professional and friendly manner
• Handling of customers personal garments
• Completing the final transaction
Adelphia Cable Communications September 1998 – July 2004
• Answering multiple phone lines
• Filing monthly accounts
• Data entry
• Customer service
• Up sales
Monumental Insurance Company January 1993 – November 1997
• Mail Room (Promoted)
• Claim coding in preparation for adjudication (Promoted)
• Claim adjudicator
J P Boden
Credited clothing returns
Personal
• Dedicated
• Team Oriented
• Punctual
*Professional references available upon request