Customer Service Representative
Resume:
Kallee Smith
Dayton, OH
*******@******.***
*******@******.***
Willing to relocate to: Dayton, OH - Dayton, OH
Work Experience
Customer Service Representative
EyeMed Vision Care - Dayton, OH
December 2023 to Present
Help members with questions about benefits, claims, appointments, providers on where to go to get glasses and eye exams
This is a work from home position
Volunteer
Montgomery County Animal Shelter
August 2005 to Present
Working with all the dogs, adoption, dogs, bathing adoption, dogs bathing stray wait grooming, all the dogs before they leave to go to their forever homes Billing Specialist
Charter Communications- Spectrum - Kettering, OH
January 2023 to August 2023
billing questions and adding services fixing accounts Site Supervisor
Aegis Protective Services
December 2019 to January 2022
Site supervisor we do inspections
Security Officer
Merchants Security Services - Dayton, OH
January 2018 to December 2019
Security
Call Center Representative
Oberer's Flowers - Dayton, OH
March 2014 to December 2018
Answering phones selling flowers
Cashier/Customer Service
Rural King
March 2016 to February 2018
1 Customer service manager Ring people out I take in returns Education
High school
Northridge High School
August 2005 to June 2009
Skills
• Customer service
• Telemarketing
• Cash register
• Conflict management
• Typing
• Live chat
• Cold calling
• Phone etiquette
• Organizational skills
• Administrative experience
• Microsoft Excel
• Customer support
• Microsoft Word
• Microsoft Office
• Manufacturing
• Windows
• Help desk
• Technical support
• Phone triage
• Computer skills
• Recruiting
• English
• Google Docs
• Data entry
• Marketing
• Cash handling
• Sales
• Retail sales
• Front desk
• Security
• CRM software
• Supervising experience
• Inside sales
• Experience working with students
• Higher education teaching
• Pricing
• Communication skills
• Pet Grooming
• Kennel Experience
• Animal Care
• Pet Care
Certifications and Licenses
Driver's License
Non-CDL Class C
AED Certification
Additional Information
Drivers license
Contact this candidate