Auto Parts Customer Support
Resume:
Benjamin Witte
***********@*****.***
Cincinnati, Ohio 45238
Work Experience
SI Concrete
January 2023 to February 2024
Concrete crew
Work in all aspects of prep, pour and finish of concrete.
Operate backhoe & bobcat
Charter Communications
January 2018 to May 2019
I.T. Phone and Internet Customer Support
Speaking directly with customer to understand issue
Walking customer through step to correct and prevent technical problems
Global Medical Products
May, 2016 to August, 2017
Hospice Equipment Technician
Delivered, set up, and trained staff/family how to properly use
Hospice care equipment.
Trouble shoot, and repair equipment in warehouse and in the field.
Maintained and cleaned used equipment, and company box truck.
B&J Electrical
August, 2015 to April, 2016
Apprentice Electrician
Installed conduit, installed and mounted light fixtures and A/C units.
Ran low voltage cabling, including phone & data.
Updated existing wiring & cabling to current building code requirements.
Maintained a clean and safe work environment.
ACS Amusements
July, 2014 to August, 2015
Arcade Technician
Installed, repaired and maintained arcade games on site.
Interfaced directly with customer and arcade owners to ensure satisfaction
Worked in an “on call basis” to resolve any arcade issue through weekend hours.
Bill’s Battery
April, 2011 to June, 2014
Warehouse/ Automotive Technician
Delivered auto parts, maintained auto parts inventory, order fulfillment.
Refurbished car batteries to be resold as a used battery
Installed batteries, oil changes, air filters and brake changes
Interfaced directly with customers and ensured customer satisfaction.
KOI Auto Parts
July, 2010 to March, 2011
Warehouse Technician
Maintained auto parts inventory, order fulfillment.
Maintained a 99%+ accuracy rating on order fulfillment.
Designed and implemented a new stocking method for After Market components & parts, which improved efficiency of the order fulfillment process.
Certifications
IT Support A+ Training as a Computer and Office Equipment Technician
Education
Cincinnati State Technical College
August 8, 2019 to ongoing
Automotive Business Technologies Management
Part Time Student
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