Data Entry Social Media
Resume:
I
Isabella
Alvarez
**** ******* ***, ***** ***** FL,
33154
*****************@*****.***
Customer
Service
Communica
tion Skills
Computer
Literacy
Time
Management
English
Bilingual
Leadership
Microsoft
Excel
Microsoft
Word
Account
Management
Prospecting
Social Media
Relationship
Building
Client
Engagement
Presentation
Skills
Collaboratio
n
Product
Knowledge
Dynamic and sales driven with strong academic background having graduated with honors. Has extensive volunteer experience. This reflects commitment to community and personal growth. Proven expertise in data entry. Skilled in customer service and as sales assistant. Renowned for exceptional problem- solving abilities. Skilled in building strong relationships and maintaining high levels of organization and reliability. Passionate about transitioning these skills into a sales closer role. Aims to drive business success and exceed customer expectations.
Professional Experience
Customer Support & Data Entry Clerk
Alexa Assurance, Sunny Isles Beach, FL August 2017 - August 2021 Sales Assistant
Alexa Assurance, Sunny Isles Beach, FL September 2021 - April 2024 Tutor
Miami Beach Senior High School, Miami
Beach, FL
January 2021 - May 2021
Education
Miami Beach Senior High School, Miami Beach
August 2017 - June 2021
Actively engaged with potential customers to address their concerns and objections
Maintained detailed records of customer interactions and sales progress Demonstrated strong problem-solving skills to resolve customer issues efficiently Ensured timely follow-up with customers to meet their needs and provide exceptional service
Handled customer inquiries and provided accurate information to facilitate their decision-making process
Identified potential clients through prospecting efforts Managed a sales pipeline to track progress and prioritize leads Built strong relationships with clients and other stakeholders Tailored solutions to meet client needs and address any concerns Maintained detailed records and notes on client interactions Troubleshooted any issues that arose during the sales process Handled customer phone calls and inquiries
Produced detailed reports for sales agents
Reviewed insurance applications for accuracy
Assisted with filing claims and reporting changes in a timely manner Helped customers find a plan that's perfect for them and completed the first months pay.
Built strong relationships with students to enhance learning experience Maintained detailed records of student progress and academic needs Implemented quick problem-solving strategies to address learning challenges Demonstrated empathy and relatability to motivate students towards academic success
Identified and addressed students' individual learning needs to optimize learning outcomes
Collaborated with students to develop effective study habits and exam strategies Utilized engaging learning activities to facilitate student advancement in academic skills
Key Skills
Strategic
Thinking
English
Spanish
Volunteering
Befriending Older Adults in Aged Care January 2016 - January 2019 500 Barwick Road, Delray Beach, FL 33147
Went to several nursing homes in the area and prayed over the ones in care. We played games and I was taught to listen. It was so refreshing to see a smile on their face!
Pet Foster May 2022 - May 2023
3599 NW 79th Ave, Doral, FL 33122
Caring for animals too young to be in a shelter, abused animals, as well as misunderstood animals, gave me happiness and helped me grow as a person showing me to be selfless and understanding of the needs of others. Best Buddies International August 2017 - March 2021 2231 Prairie Ave, Miami Beach, FL 33139
Best Buddies was a great oppurtunity. It helped strengthen my communication skills as well as word hard to understand others and relate. It helped me to pinpoint ones needs in order to find a solution for them. Ill forever be thankul for my experience! Completed Miami Dade College Mathematics & Reading course my senior year of high school (2020-2021)
Completed Over 3 AP Courses throughout high school (2017-2021) Handled and assistant the office with multiple things including monitoring certain reports and organizing documents (2015-2017) &(2018-2021) Graduated with a 3.0
Graduated from a Scholars IB program
Languages
Contact this candidate