Accounts Receivables Customer Service

NICOLE NATIVIDAD

Cambridge, ON I 647-***-**** I ******.*****@*****.***

A positive, results-oriented professional with 2+ years of experience and a proven knowledge of Accounts Receivables. Aiming to leverage my skills to successfully fill the role at your company.

EXPERIENCE

ACCOUNTS RECEIVABLES

Cintas Canada Ltd – Etobicoke, ON

2020-2022

Performing account reconciliations to mitigate AR exposure in accordance to financial policies and company procedures. Duties include but not limited to posting & processing transactions (cheques, CC, EFTs, remittances). Generating debits, credits, invoices, statements, and billing reports. Receive oncoming calls and building good relations with customers. Submitting invoices via portals (Coupa, Ariba, Tungsten). Coordinate with sales managers and service reps to resolve escalated past due accounts. I have maintained an AR percentage of sub 2% for 2+ years and have experience in training new AR hires.

OPHTHALMIC ADMIN

OCC Eyecare – Mississauga, ON

2018-2019

Performing administrative and technical duties to prepare patients on their upcoming surgical procedures. Conduct non-invasive ophthalmic tests such as the autorefractor, retinal camera, and keratometer. Provide information to patients on the nature of their surgeries. Assemble post-op kits for patients to take home, restock supplies and monitor inventory, prepare pre-op charts, complete insurance forms, process billing via Quickbooks, and appointment setting.

SKILLS

SAP software

Customer service

Accounting

MS Office (Word, Excel, Outlook)

Efficient autonomous with minimal supervision required

Data Analysis & organization

Detail oriented & Accurate

Flexible & multitasker

Troubleshooter

Admin & Clerical experience

Team player

Email Etiquette

EDUCATION

BACHELOR DEGREE IN SCIENCE, PSYCHOLOGY

University of Toronto

2014-2018

Coursework: Behavioural Psychology, Psychotherapy, Biology, Chemistry, Statistics, Calculus, Physics.

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