Licensed Esthetician Customer Service
Resume:
Isatou Isa Barage
Bronx, New York, 10465
************@*****.***
Objective (optional): Licensed Esthetician with 2 years of experience delivering personalized skincare treatments and solutions. Dedicated to providing exceptional client experiences and staying abreast of industry trends and advancements. Education:
• Aesthetic Science Institute, Latham New York
Esthetician License, 2022
Experience:
1. Esthetician
MOUSSO LLC, New York City
[May, 2023] - Present
Provide a range of skincare treatments, including facials, waxing, chemical peels, and microdermabrasion, tailored to individual client needs.
Educate clients on proper skincare techniques and recommend at-home skincare regimens to maintain results.
Maintain treatment rooms, and ensure adherence to sanitation and safety protocols.
Managed client appointments, maintained accurate records, and processed payments using POS systems.
Managed inventory of skincare products and supplies, ensuring adequate stock levels and timely reordering.
2. Esthetician Beauty Advisor
SEPHORA, Colonie New York
Nov, 2022- July 2023
Assisted customers with product inquiries, purchases, and returns in a retail environment, ensuring a positive shopping experience.
Participated in inventory management, including restocking shelves, organizing merchandise displays, and conducting stock checks.
Proficient in POS systems and retail software applications. 3. Esthetician Wax Specialist
European Wax Center, Colonie New York
Nov, 2022- July 2023
Established rapport with clients through attentive consultation, personalized recommendations, and post treatment care instructions.
Maintained cleanliness and hygiene in treatment rooms, adhering to sanitation protocols and ensuring the use of disposable materials and sanitized equipment.
Provided expert waxing services to clients, including body waxing, facial waxing, and Brazilian waxing, ensuring a comfortable and efficient experience. 4. Esthetician Guess Services Assistant
EUROPEAN WAX CENTER, Latham New York
[March, 2022] - July, 2022]
Provided exceptional customer service in a retail environment, assisting customers with product inquiries, purchases, and returns.
Excellent problem-solving abilities, with a proactive approach to addressing guest concerns and resolving issues.
Scheduled client appointments and maintained accurate client records.
Handled cash and credit transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift.
Skills:
• Proficient in a variety of skincare treatments, including facials, waxing, chemical peels, microshading, derma planing and microdermabrasion.
• Strong knowledge of skincare products and ingredients, with the ability to recommend suitable products based on client needs.
• Detail-oriented with a commitment to maintaining clean and organized treatment spaces.
• Current Esthetician License in New York State.
• Detail-oriented with a commitment to providing exceptional service and creating positive guest experiences.
• Strong interpersonal and communication skills, with the ability to interact effectively with guest colleagues.
• Excellent problem-solving abilities, with a proactive approach to addressing guest concerns and resolving issues.
• Proficient in handling multiple tasks and priorities in a fast-paced environment.
• Current Esthetician License in New York State.
Certifications (if applicable):
• Certification in Dermaplaning, CIRCADIA, 2024
REFRENCES
ESE KESSINGTON 585-***-****
FATIMA SAKANOGO 646-***-****
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