Customer Service Direct Support

Ashonti Merritt

Stone Mountain, GA *****

**************@*****.***

+1-516-***-****

Nursing student, currently working as a direct support professional taking care of people with IDD and Cerebral Palsy.

Work Experience

DSP (Direct Support Professional)

United Cerebral Palsy - Atlanta, GA

September 2021 to Present

Engages in resource development for the individuals served and ensures their life goals are implemented, personal outcomes are achieved, and the quality of care is high in every respect. Skills include- ADL, transferring, toileting, feeding, grooming, hygiene, giving prescription meds, etc. Server/Hostess

Red Lobster - Tucker, GA

June 2021 to September 2022

Delivery Driver

FedEx Ground - Norcross, GA

March 2019 to June 2021

Distributes products promptly to customers. Represents the company in a professional and cost-effective manner to increase profitability and customer satisfaction. Education

Associate Degree in Nursing in Licensed Practical Nurse South College - Atlanta, GA

May 2024 to Present

AAS in Entertainment Business

SAE Institute - Atlanta, GA

January 2021 to May 2023

Skills

• Effective Communication

• Multitasking

• Business Contracts

• Organization/ Planning

• Customer Service

• Sales Time Management Hospitality Customer Service Leadership/ Management Marketing/ Project Management Teamwork Organization Attention to Detail English

• Time Management

• Developmental Disabilities Experience

• Medication Administration

• Search Engine Optimization (SEO)

• Box Truck

• Office Management

• Customer service

• Sales

• Marketing

• Negotiation

• Leadership

• Digital marketing

• Management

• Microsoft Office

• Administrative experience

• Communication skills

• Typing

• Organizational skills

• Inside sales

• Social media management

• Front desk

• Serving

• Long term care

• Skilled nursing facility

• Assembly

• Customer support

• Restaurant experience

• ADLs (3 years)

• HIPAA

Certifications and Licenses

Driver's License

CPR Certification

February 2024 to February 2026

First Aid Certification

February 2024 to February 2026

BLS Certification

February 2024 to February 2026

Contact this candidate