Technical Support Representative

AJ

ARTRELL JENKINS

******************@*****.*** 346-***-**** Houston, TX 77049

Responsible, dependable and accountable Candidate searching for a position that will allow me to use my experience, skills and abilities to support and enhance the growth of a company as well as an enterprise. Microsoft Office

Microsoft Teams

Excel

Security camera Operation

Technical Support Communication

Accurate Typing

Excellent dialogue and Communication

Responsible and accountable

Allied Universal Security Services

Houston, TX

Security Asset Manager/ Resident

Contractor

12/2021 - Current

Operate Microsoft Office to communicate with Executive's and Staff Operate Microsoft Teams to communicate with Executive's and Staff Operate Microsoft Teams To Communicate Live via Chat Operate Security Camera Systems

Operate Lenel/ Alarm Monitoring Systems

Create access badges for Motiva/Aramco employees through Lenel Create Excel Spreadsheets

MWS Oilfield Construction Weatherford,

OK

Welding/ Foreman Assistant

12/2019 - 09/2020

Create Welding Log

Document Welding Pipe Measurements

Document Welding Locations

Document Completed Welds

Conduent Business Services Houston, TX

Technical Support Specialist

08/2017 - 08/2019

Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality. Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise.

Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes. San Jacinto College District Houston, Tx

Associate of Science in Welding Technology

12/2015

Channelview High School Channelview, TX

High School Diploma

06/2008

Summary

Skills

Experience

Education and Training

Contact this candidate