Customer Service Forklift Operator

JEREMY I. DELACRUZ

**** ** ***** ******* *****: 305-***-****

Miami, Florida 33055 Email: ****************@*****.*** SUMMARY OF QUALIFICATIONS

Self-motivated, detail-oriented and team player looking for opportunities to further advance my career. Experienced in customer service within the trucking industry, warehouse/forklift operations, fast food industry and apparel industry, extremely organized, able to multi-task and interact with all levels of staff and management. Strengths include:

• Osha certified forklift operator

• Team Player

• Ability to work independently.

• Responsible

• Reliable

• Customer service friendly

• Excellent research skills

• Attention to detail.

• Bilingual (Fluent in English & Spanish)

PROFESSIONAL EXPERIENCE

MULTI-CARGO TRANSPORTERS, INC., Miami, FL 12/2010 – PRESENT Truck Dispatcher/Forklift/Warehouse

• Responsible for monitoring and recording freight deliveries and transportation.

• Dispatch goods to be transported in designated tuck.

• Communicate with driver to give dispatch instructions

• Communicate with customers/customer service departments regarding scheduling appointments and problems that arise with pick up or delivery of loads; works to ensure customer is satisfied

• Monitor equipment to move it as quickly as possible to reduce per diem costs for empty equipment

• Coordinate with other terminals to meet customer needs and ensure all pick ups are made

• Load and unload freight from truck as needed using a forklift PRECISE MORTGAGE PROCESSING SERVICES, INC., Miami, FL 08/2008 – 12/2010 Data Entry (Family Business)

• Entered Data from mortgage applications into Calyx software

• Answered phones

• Filed documents

• General office procedures

EDUCATION

GED

COMPUTER SKILLS

Basic

CERTIFICATIONS

OSHA FORKLIFT OPERATOR CLASS I, II, III, IV, V, VII

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