Data Entry Call Center

MILDRED WATSON

424-***-**** **************@*****.***

Medical Billing Collections/Administration

Skills and Qualifications

Background in healthcare billing, collections, bookkeeping, delinquent accounts and liens

Experience in mediating insurance claims with adjustors and attorneys. Fed Ex, shipping

Bilingual Spanish, collections, accounts receivables and payables, data entry

Proficient in MS Word, Excel, Medi-Soft, MedAct DME, CMS 1500 billing; EOB audit

Familiar with all standard office equipment and procedures HIPPA, medical records

Experience

Patient Rep St. John’s Clinic Temp Job/Core One 04/2021 to 06/2023

Input all of patient’s demographics into system to prepare for Covid vaccine process.

Overall front office duties. Answering phones, insurance verification, patient scheduling.

Patient Care Coord. Clinica Medica 10/2020 to 12/2022

Handled all complaints from Spanish speaking patients. Contacted Medicare and Medical patients scheduling, insurance verifications, collecting co-pays, referrals, authorizations.

Adm Asst. Taxbox Refund 12/2018 to 04/2019

Administrative duties in a tax preparation setting; Booked appointments for clients; Handled

all tax documentation, revised and audited W2, handled cash payments, ACH and ATM

Call Center Consolidated Processing 10/2017 to 10/2018

Call Center environment for telemarketing processing service. Handled 50-60 calls daily.

Soft collections, accounts payables and receivables, data entry, administrative skills

Biller/Collections Lawndale Orthopedic Group 02/2017 to 09/2017

Billing and collections for orthopedic practice, medical, Medicare and all insurances; Heavy

phones. Customer services; PPO, HMO billing UB-04 forms; Scheduled appointments; Auditing of EOBs and rebilling to commercial insurance for additional payments; DME Billing,Processing of all Medpoint authorizations; Medical Terminology; Cash handling. Filling in as Medical Asst, front office duties

scheduling, insurance verifications, collecting co-payments, referrals.

Biller/Collections Allstate Medical Imaging 01/2016 to 02/2017

Billing and collections of Diagnostic Imaging for chiropractors involved with Workers’ Comp

Claims; CMS1500 forms; Commercial Billing; Medical Terminology

Medical Biller Executive Billing, Torrance, CA 11/2011 to 12/2015

Billing and Collections for Pharmaceutical billing company of Workers’ Compensation claims; Filing Liens and DORs; Mediating lien resolution with adjustors and attorneys prior to Lien Settlement Conference; Handled HR duties, payroll, verifications of employment

Education

Medical Unit Secretary Certification – Harbor Regional Occupation Center—San Pedro CA

Franklin K Lane High School--- Jamaica NY

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