Customer Service Support
Resume:
NATASHA PINA
****.*******@*****.*** 305-***-**** Hallandale, FL 33009
Summary
** ***** ** ********* ***********, productivity improvement and cost management. Great work ethic and leadership qualities with an excellent performance record and strong personal relationships with colleagues and customers as well. Willingness to listen, learn, grow, and train others as well. Not afraid of hard work and long hours to achieve goals for myself and the team.
Skills
Bilingual
OSHA certified and Compliance
Transportation Planning
Invoicing and shipping documentation
Analytical Thinking
Efficiency Improvement
Customer Service
Shipment Coordination
Logistics Analysis
Experience
Sonnys enterprises Fort Lauderdale, FL
Logistics Coordinator
02/2017 - Current
•OSHA compliance to maintain safety standards in workplace.
•Using SAP, word, share point, windows office software.
•Leadership skills in a team environment.
• Customer Support in person and via email/ phone
•Building relationships with management, sales department, supervisors
•Processing all shipping documentation on a daily basis.
•Implementation of cost reduction in freight charges to increase revenue for the company by 57%.
• Planning all outbound shipments to our customers on the scheduled shipping and delivery dates.
Sonnys enterprises Fort Lauderdale, FL
Receiving Clerk
02/2017 - Current
Maintained a clean and safe work area in compliance with OSHA standards.
Unloaded delivery trucks, containers using hand truck, forklifts or other equipment as needed.
Coordinated with purchasing department to resolve invoice discrepancies promptly.
Investigated missing packages and shipments quickly by contacting carriers directly if needed.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Maintained dock security and monitored entries into and exits from receiving and other secure areas.
Education and Training
Enterprise High School Asheboro, NC
High School Diploma
04/2007
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