Quality Assurance Web Services

KUSUMA MURARI

email id: ****.***@*****.***

Ph: 813-***-****

SUMMARY

15+ years of extensive experience in analysing and implementation of software Quality Assurance and Software testing in Insurance, Healthcare, Telecom, Manufacturing and Retail organizations on both Client Server and Web-Based Applications in different environments and browsers.

Proficient in Manual, Automation, Database, Mobile and Web Services testing

Complete Knowledge of all phases of Software Developemnet Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Expert in understanding requirements, preparing Test Scenarios, Test cases, Test Data preparation, Execution of Test Cases and Bug Reporting

Developing Test Scripts, Test Scenarios, Test/Defect Reports, Test Summary Reports, Weekly Status Reports, Traceability Matrix and Execution of Test Cases

Strong experience in all types of testing strategies like Manual Testing, Automation Testing, Functional Testing, System Testing, Regression Testing, User Acceptance Testing, Backend Testing, API Testing, Web Services Testing, Browser Testing (IE, Chrome, FF, Mac) etc.

Strong Bug tracking, Retesting and ensuring the Application without defects

Experience with Test methodologies like Agile Scrum Methodology, Waterfall Model

Experience in test management and defect tracking tools like Azure Devops, TFS, HP-ALM, Rally, JIRA

Strong API and Web Services testing using tools like SOAP UI, Swagger, Postman

Experience in writing Test Scripts in Java, Selenium and Eclipse for Automation testing

Validation of XML files, Test Harness tool, WSDL technologies and Unix Commands

Expertise in Data validation using Microsoft SQL Server, writing complex queries, joins

Knowledge of Relational Database Management System like ORACLE and MSSQL

Experience in validating the backend with frontend by writing complex SQL queries

Keen on fine details and make sure the Product meets the Requirements

Excellent skills in ETL Testing using Informatica Power Center

Self-Starter, Self-Motivated and good team player with good communication skills.

Experience of working in pressured environment to strict deadlines.

Excellent analytical, documentation, written and verbal communication skills.

TECHNICAL SKILLS:

Windows 2012 R2 / 2003 / XP / NT, UNIX, Linux, Sun Solaris Unix

VB Script, Json, COBOL, Java, JavaScript, VB 6.0, SQL, PL /SQL, T-SQL, C/C++, SSIS, SSRS

SQL Server 2015,2012/2010/2008, Oracle 11g/10g, Teradata, DB2, MS Access XP/2000

HTML, XML, XSL/XSLT, HTML5, CSS3, JavaScript, Soap UI 5.1.2, Swagger, Postman

HP Quality Center 11/10, JIRA, Bugzilla, (QTP), Rational Integration Tester, TFS, Ralley, MTM

ETL, Sql Loader, VB Script, .NET Frame Work 4.0/3.5, Share Point, SQR, VBA, HP ALM, Shell Scripting, MS Office,, Azure Devops, TFS, SourceSafe, Subversion, TOAD, Selenium, VISIO, PVCS, Agile/SCRUM

PROFESSIONAL AND BUSINESS EXPERIENCE:

Sedgwick Claims Management Services Inc, Chicago, IL July 2021 to Present

Sr Quality Programmer Analyst

Worked as a Sr Quality Analyst in Sedgwick, involved in testing and improving “Claims Time and Billing System” application that is developed in C#.Net, Blazer, SQL Server 2014. Actively involved in testing Auto Adjudicated claims, Functional testing, API testing the application with various other Applications.

Responsibilities

1.Attended Planning meetings, Review requirements, giving estimates and feed back

2.Worked in Agile Scrum methodology having 3 weeks sprint

3.Generated Claims for testing using inhouse Assignment application and third-party tools

4.Performed Functional, GUI, Ad hoc, End to End, Positive, Negative, System, Compatibility, Integration, Regression, Exploratory and User Acceptance Testing

5.Involved in designing both manual and automated test procedures to evaluate software product

6.Write both positive and negative Test Scenarios, Test cases based on AC, Executed the Tests, Analysed the results and reported the observations to the design team

7.Extensively tested Financial module having payments by checks

8.Extensively involved in API testing by using Swagger, Postman

9.Involved in Mobile testing the application under development

10.Validated Backend data with front end by writing Sql Queries

11.Involved in writing test Scripts in Selenium to add test data for Auto Adjudication claims

12.Logged bugs, retested when fixed and ensuring the product meets the requirement

13.Demoed the functionality of the application at the end of each sprint to team members

14.Used Azure Devops as Project management tool for Test Planning, daily standups, test case creation and defect tracking

Environment: Azure Devops, Sql Server 2014, Agile Scrum, Java, Selenium, TestNG, Eclipse, SOAP UI, Postman, Swagger

FEI/Maryland Dept of Health, Columbia, MD Jan 2018 – Jun 2021

Sr QA Analyst

Actively worked as Quality Analyst to the client Maryland Department of Health for Long term Support Services project. Worked in a fast-paced agile environment as a QA Analyst planned as part of a roadmap. Tested various applications for Maryland Day Care (MDC) & Nurse Monitoring developed in C#, ASP.NET 4.5, SQL Server 2016, Raven DB.

Responsibilities

Write Test cases according to Acceptance Criteria and make sure all the points covered.

Involved in Design, Develop and Review of Test cases

Attended PI Planning for Project Estimation goals, Objectives, dependencies and Risks

Performed Functional, End to End, Positive, Negative, System, Compatibility, Integration, Internal Regression, External Regression and User Acceptance Testing

Worked on Team Foundation Server for Test management and defect tracking

Performed Web services testing by using SOAP UI, XML

Reported the defects found in testing and tracked till resolution and closed within the Sprint

Involved in functional, performance, usability testing of developed application on Android Mobile device

Involved in SSRS Report testing like checking the details mentioned in AC, Input fields, Output results, Alignment, Report Name, Column names, hyperlinks, prepared test data

Participated in Backlog refinement and Iteration Planning and added points of estimation

Involved in Data Analysis and Database testing, wrote SQL queries for validating data, Stored Procedures execution and validation in SSIS

Involved in Sprint Review and Retro meeting and suggested the methods to improve the

performance for the next sprint based on the experience gained in current sprint

Wrote test cases according to the frequent requirement changes

Prepared RTM for effective test coverage

Collaborated with Product owners, Developers and QA team to ensure test procedures and best practices

Environment: HP ALM, TFS, Agile/Scrum, mobile testing, Sql, SSRS, SSIS, Share Point, Raven Database, Excel, HTML, SOAP UI

AT & T, Atlanta, GA. Feb 2014 – Dec2017

QA Analyst/Tester, Order Capture Express

Involved in the testing for handling orders of customer for services such as VPN, VOIP, LAN and Port services. The system web services call many other web services both internal and external systems. Tested .NET Services using Soap UI in the application for order verification. Tested all the Request and responses from various systems internal to ATT and external as well.

Responsibilities / Achievements

Attend Daily scrum calls and update the progress in Scrum tool “TFS”

Actively involved in Project Estimations, Goals, Dependencies and Risks

Design, develop, review and execute Test Cases daily within the allowed iteration span showing it in Rally on day-to-day basis.

Used extensively test management tools like HP ALM, Rally for all updates regarding test case execution status, defect tracking and providing test support in regression testing.

Tested order placement and updating of web pages (Web testing)

Tested output, error messages in logs and Request/Response xml in Unix using Vi editor.

Designed and developed simulation scenarios for interface testing from the given AID (Application Interface Design) documents.

Tested Financial module including calculations of order payments from clients

Performed manual and automation testing and maintained documentation on different types of Testing Viz. Positive, Negative, Functional, Regression, Integration, System, Compatibility testing for browsers, DB Testing, User-acceptance, Black Box.

Involved in testing web services (SOAP and REST) and XML with tool called ‘SOAP UI’ for the local WSDL/ with URL and created Test cases, run them.

Responsible for defect tracking in Unix Log files and reporting of defects found in testing, and owned defect resolution within the defined sprint.

Performed ETL and Database testing, wrote SQL queries, SQL Loader scripts and executed stored procedures for validating data and Data Analysis.

Used Load Runner to know the system behaviour and performance under load

Involved in SSRS reports data validation against database by writing SQL queries

Prepared and Presented daily, weekly and monthly QA Defect and Status Reports to the different Stake holders of the project.

Collaborated with Developers and QA team to ensure test procedures and best practices

Environment: TFS, HP ALM, HTML, Java Services, Unix, Vi Editor, Web Services testing, Soap UI 5.2, Excel, Load Runner, Putty, SQL, SSIS, SSRS, Share Point, Agile/Scrum and Windows 2008

Macy’s Technology, Johns Creek, GA. Jun 2011 – Nov 2013

QA Analyst/Tester, MyShip Application

Involved in the testing project for handling shipments of customer orders placed online and buy online and pickup at store. .Net web application for Order pick list preparation, Shipment with UPS, USPS and FedEx label printing for orders, reports and gift card printing. Prepared documentation in word and excel using Office suite. Tested .NET Services using Soap UI in the application for uploading data into ConnectShip for shipping confirmations.

Responsibilities / Achievements

Responsible for developing and executing test plan based on requirements and used HP ALM in Agile development methodology environment.

Developed and executed test cases that appropriately provide test coverage for the item under test within the defined sprint scope and timeline.

Collaborated with Product Management, QA team and Development to produce proper design, acceptance criteria and test cases for each user story.

Performed manual and automation testing and maintained documentation on different types of Testing Viz. Positive, Negative, Functional, Regression, Integration, System, Compatibility testing for browsers, DB Testing, User-acceptance, Black Box.

Extensively involved in web services testing using SOAP UI

Extensively worked in Unix commands and log files for finding defects

Extensively worked in SQL, ETL testing using Informatica Power center tool for data validation between source and target

Involved in validating SSRS Reports with the data in database

Responsible for defect tracking and reporting of defects found in testing, and owned defect resolution within the defined sprint.

Performed ETL data analysis and Database testing, wrote SQL queries, SQL Loader scripts and executed stored procedures for validating data as well as back-end validation.

Prepared and Presented daily, weekly and monthly QA Defect and Status Reports to the different Stake holders of the project.

Participated in UAT and user training.

Environment: HP Quality Center 11 (HP Application Lifecycle Management) ALM, Teradata, ETL, Sql loader, Java Web Services, QTP 10.0, Soap UI 5.1, Unix, SQL, SSRS, Oracle, DB2 and Windows 2008

StampInUp, Salt Lake City, UT. Feb 2007 – May 2011 QA Tester, Smart Partner web application

Involved in the testing of 4-layer web application that include data access, domain, business services and web user interface layers. This application will let the user to enter and edit data and the manager to approve and communicate back with the user. This application is a conversion project from legacy ASP to .NET. The system contains client and manager web pages. This application contains web services to communicate and exchange the data with customer business servers.

Responsibilities / Achievements

Analysed Business Requirement Documents and System Requirement Documents to get a better understanding of the system from both technical and business perspectives.

Designed, developed and executed test plans, test cases and test procedures based on the functional Specifications.

Involved in the integration, system, and functional testing of the application.

As a QA Analyst responsible for the creation and execution of manual/automated test scripts using Win Runner

Used Test Director to execute the test cases, track execution against the plan during testing and manage defects from inception to resolution

Performed manual testing and maintained documentation on Positive, Negative, Regression, Integration, System, User-acceptance, Black Box testing.

Environment: Test Director, Excel, Manual Testing and Windows XP

REFERENCE: References will be provided on request.

EDUCATION:

MS (Information Technology), Nov 2006, University of Ballarat, Australia.

Microsoft Certification in SQL Server 2000.

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