Customer Service Experience

Yasmin Onofre

Westminster, CA 714-***-**** ***************@*****.***

Executive Summary

Hardworking and professional candidate with the skills to thrive in a team-based environment. Determined in creating a comfortable and helpful space for the benefit of customer experience. Intent on using skillset to both acquire new knowledge and to aid in the positive production of company goals.

Skills

Bilingual English/Spanish

Excellent Customer Service

Knowledge in POS Systems

Attention to Detail

Interpersonal Communication

Cash Handling Experience

Work Experience

Caretaker

Conducted routine inspections and coordinated maintenance tasks to uphold property standards

Assisted residents with daily activities including bathing, dressing, and meal preparation

Provide companionship and emotional support, fostering a positive living environment

Demonstrated excellent communication skills and empathy in meeting residents' needs

Cashier

Received payment by cash, check, credit cards, vouchers, or automatic debits

Answered customers' questions, and provided information on procedures or policies

Greeted customers entering establishments

Answered incoming phone calls

Server

Wrote patrons' food orders on order slips, memorized orders to kitchen staff

Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom

Prepared tables for meals, including setting up items such as linens, silverware, and glassware

Assisted host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests

Cook

Inspected and cleaned food preparation areas, such as equipment, work surfaces, and serving areas, to ensure safe and sanitary food-handling practices

Restocked kitchen supplies, rotated food, and stamped the time and date on food in coolers

Substituted for or assisted other cooks during emergencies or rush periods

Grilled, cooked, and fried foods such as french fries, eggs, and pancakes

Retail Salesperson

Greet customers and ascertain what each customer wants or needs

Managed fitting room area to ensure a clean and organized area

Answer questions regarding the store and its merchandise

Kept all racks and shelved maintained to keep the organization of store merchandise

Work History

Caretaker Private Residence Westminster, CA July 2020 – May 2024

Server Red Robin Santa Ana, CA May 2020 – June 2020

Cashier,Server,Cook Yellow Basket Santa Ana, CA May 2014 – Sept 2019

Retail Salesperson Plato Es Closet Santa Ana, CA April 2013 – June 2013

Education

Diploma Century High School

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