Assistant Manager Customer Service
Resume:
Ann M. Tristan
**** *. ********* ****. *** #***
Houston, TX 77095
***********@*****.***
Summary : I am a self -motivated team player seeking an assistant manager or manager position in
Houston and the surrounding areas where I can apply my extensive skills. I am well organized
with ability to adapt well in a fast-paced work environment. I have 10 years experience in the
in luxury living, renovations, lease ups, senior communities, tax credit and classes A-D
properties.
Skills:
•Management •Marketing •Leasing •Customer Service
•Property Management Software(Yardi, One Site, RentCafe etc )
•Microsoft Word,Excel •Tax credit •Collections
Work Experience:
The Liberty Group Houston,TX
Leasing Consultant /Assistant Manager
(April 2016- Present)
Responsibilities: customer service, leasing, process applications, service request, office clerical. luxury living, renovations, tax credit,senior communities and lease ups.
Adara Communities, Houston, TX
Assistant Manager/Leasing Manager
(March 2017 -October 2017 )
Responsibilities: rent collections, process renewals and maintain occupancy, file
legal procedures as needed, post & deposit rent, end of month reconsolidating, move
out /move in inspections, dispositions(FAS) delinquency reports, audit files at move in
. Also lease apartment homes, marketing, and train staff as needed .
Excel Residential Stafford, TX
Assistant Manager
(May 2015-April 2016)
Responsibilities: process applications and rental verifications, rent collections,
delinquency report, retention, leasing, move out /in inspections, deposit accounting,
customer service, marketing, and manage staff as needed.
US Residential Houston TX
Leasing Consultant
(September 2014-April 2015)
Responsibilities: lease available apartment homes, meet and greet prospects, follow up on
traffic, marketing, verify insurance,process applications, service request and follow ups,
prepare lease contracts and renewals.
BG Staffing Houston, TX
Leasing Consultant
(August 2005-August 2014)
Responsibilities: temporary assignments for properties throughout the Houston area, leasing
apartment homes, assist office staff as needed, answer phone, service request, marketing,
lease -ups, tax credit properties, and renovations,
Blazer Real Estate Katy,TX
Leasing Consultant
(July 2012-April 2013)
Responsibilities: assist with scheduled events for residents, lease available apartment homes,
submit service request, follow up on resident issues, prepared lease contracts and renewals.
Onesite and tax credit, marketing .
Greystar Sugarland, TX
Leasing Consultant
(Dec.2008-Apr.2009)
Responsibilities: lease apartment homes, meet and greet residents as well as prospects,
prepare and submit service request, prepare lease renewal and lease contracts, office clerical
,process applications .
Education:
Spring Woods High
TSB
Rio Saludo College still attending online (CAM)
Contact this candidate