Michael Austin
Computer Technician
**************@*****.***
Portfolio: Mike Austin Portfolio
Highly skilled and motivated computer technician with knowledge in troubleshooting, maintaining, and optimizing network infrastructure, security infrastructure, and repairing hardware devices. Adept at collaborating within a team to find and implement solutions to ensure seamless network operations. EXPERIENCE
Computer Technician
Haddon Heights High School, Haddon Heights, NJ
August 2022 - Present
● Proficiently diagnose and resolve network and device issues across 4 schools within the district, ensuring minimal downtime and maximum efficiency
● Provide software and hardware support for a wide range of devices including, desktops, Chromebooks, SMART technologies, and other classroom equipment
● Assist in the configuration and maintenance of network infrastructure, including routers, switches, access points and firewalls, contributing to the seamless function of the network
● Collaborate with IT team to implement security measures and ensure data protection is in compliance with industry standards Assistant Head Coach/Defensive Coordinator
Haddon Heights High School, Haddon Heights, NJ
August 2022 - Present
● Developed and implemented defensive strategies that improved team performance, resulting in a 5 point decrease given up per game from year 1 to year 2
● Coordinated and led defensive practice sessions, focusing on skill development, technique, and team cohesion
● Utilized data analytics to identify opponent strengths and weaknesses, providing actionable insights for game planning
EDUCATION
Rowan College, Sewell — A.A
Jan 2019 - May 2022
PROJECTS
Portfolio: Mike Austin Portfolio
Certifications
Certifications:
CompTIA Security+
CompTIA Network+
Microsoft AZ-900
Skills
Python Automation Traffic
Analysis Network Security
Traffic Analysis Wireshark Linux
Incident Response Hardware
Repair Software Troubleshooting
Virtualbox Server Management
Networking Data Analysis
Strategic Planning Collaboration
Leadership