CAR-SEANA CARLOS
************@*****.*** 347-***-****
An adept Analyst seeking a career opportunity within a fast-paced environment, where my analytical and methodical attributes will contribute immensely towards achieving the organization’s mission and goals. A self- motivated professional with excellent customer service skills, capable of working independently and as part of a team.
HIGHLIGHTS
Report Design
Data Visualizations
Metrics & KPIs
Data Analytics
Database Management
Telecom Management
Data Cleansing
Chart Creations
Actionable Insights & Trends
Data Mining
Dashboard Creation
Excel Guru (Macros, VLOOKUP, Pivot)
TECHNICAL SKILLS
Software: Google Analytics, Adobe, Canva, Salesforce & Tableau
Microsoft: Office Suite (Access, Word, Outlook, PowerPoint & Excel) & Power BI
Languages: C++, Python, HTML, Java & SQL
EXPERIENCE
IvenI Consulting – Data Analyst Jun 2022 – Dec 2023
Designed reports and dashboards for senior management and other stakeholders.
Analyzed and interpreted complex data for actionable insight
Identified data trends to optimize business operations
Collected, cleansed, and analyzed data to identify business opportunities, trends, and forecasting initiatives
Liaison between IT and business departments to bridge the gap
Analyzed quantitative and qualitative data to improve customers satisfaction
Assisted various teams and cross-functional projects to build more efficiency in business processes through data analytics
Analyzed various data sources to synthesize into business recommendations
Created and designed presentation reports for various teams
Generated dashboards, graphs, and charts using Excel and PowerPoint
Prepared strategic trend reports measuring KPIs, increased leadership focus.
Chason Management LLC – Front Desk Associate Feb 2022 – May 2022
Maintained front desk operations and provided exceptional customer service to clients, residents, and guest.
Coordinated property tours, processed rental applications, and assisted with lease agreements to ensure smooth onboarding of new tenants.
Handled resident inquiries, concerns, and complaints, maintain strong relationships.
Processed and recorded resident payments, contributing to efficient financial management and record-keeping.
Priority Medical – Business/Data Analyst Intern Jun 2021 – Sep 2021
Maintained patients’ records.
Generated reports
Assisted with data analysis of marketing data.
Assisted staff with telecom issues.
University At Buffalo – Business Administrator Assistant Oct 2018 – Mar 2020
Provided administrative support by closely working with students and personnel
Created data-driven reports for management to make informed decisions
Delivered office administration and business operations support to the student life department
Coordinated with students to identify opportunities for improvement
Created data reports for management
Assisted with registration workshops and contributed to appointments
Led and facilitated management in various workshop programs and event preparations
Managed and maintained employee personnel database
Maintained personnel recruitment and hourly time records database
Created and developed education awareness campaigns
Assisted with all data and technical support needs of personnel
EDUCATION
University at Buffalo Buffalo, NY
Bachelor of Science July 2018 - June 2022
Major in Business Administration; Concentration in Management Information Systems
Relevant Coursework: Computer Science; Network Technology and Cloud Infrastructure Management; Database Management Systems; Systems Analysis and Design; Management of IT projects