CSR

Ercarlo Tano Magahin

Address: ** *. **** **., ****. Pinagbuhatan, Pasig 1602

Contact number: +63-919-***-****

E-mail address: ****.*******@*****.***

OBJECTIVE:

To enhance my skills and capabilities

by working and rendering quality

service to become an effective

worker/employee in the company.

EDUCATIONAL BACKGROUND:

TERTIARY:

Saint Louis Anne Colleges

City of San Pedro, Laguna

Associate in Hotel and Restaurant Management

2010 – 2012

SECONDARY:

Our Lady of Miraculous Medal Science High School

City of San Pedro, Laguna

2009 – 2010

PERSONAL INFORMATION:

Date of birth:

Gender:

Nationality:

Marital status:

March 9, 1994

Male

Filipino

Single

TRAINING/ CERTIFICATES:

• TESDA Food and Beverage Services

NCII City of San Pedro, Laguna

May 5 – June 23, 20

WORKING EXPERIENCES:

• Transcom Worldwide (Philippines), Inc.

Frontera Verde Compound, Las Fiestas, Pasig, 1604 Metro Manila Customer support representative (Xfinity)

- Providing customer & technical support to residential consumers concerning their internet service.

September 7, 2022 – May 31, 2023 (8 months)

• SSM Maritime Services Inc.

925-C Aragon Cor. Leon Guinto Sts. Malate Manila 1004 Trainee Croupier

- Providing general customer assistance during cruise. March 7, 2018 – August 16, 2018 (5 months)

• Teleperformance

2/F Pavilion, Greenfield District, Mandaluyong 1552, Metro Manila Technical support representative (AT&T)

- Providing technical support to residential customers with regard to their internet service. September 18, 2018 – October 9, 2019 (13 months)

• West contact services (Alorica)

Export bank Plaza Condominium, Don Chino Roces Ave., Makati, Metro Manila Customer service representative (SiriusXM)

- Activating satellite radio trial service and/or offering paying subscription if caller agrees. July 13, 2015 – May 29, 2016 (10 months)

• Convergys (Concentrix)

SLC, 6797 Ayala Ave., cor. V.A. Rufino St., Ayala Bel-Air, Makati 1226 Metro Manila Sales Associate I (Vonage Canada)

- Answering questions and selling home phone service. January 12, 2015 – April 27, 2015 (3 months)

CHARACTER REFERENCES:

Ronald John C. Pazcoguin

Overseas Filipino Worker

Contact number: 095*-***-****

Keijo Deguchi

Quality assurance – Social media content moderator Contact number: 097*-***-****

I hereby certify that the above information is correct to the best of my knowledge and belief Ercarlo Tano Magahin

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