Inventory Control Customer Service

DANIELLE JACOBS

Jacksonville, FL *****

904-***-**** - ***************@*****.***

PROFESSIONAL SUMMARY

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Proactive and meticulous Job Title with over Number years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS

Customer Service

Project Management

Sales Activities

Managing Props

Managing Cash Register

Staff Management

Greet Guests

Food and Beverage Management

Managing Employee Relations

Customer Relationship Management

Supplier Relations

Business Process Modeling

Communication

WORK HISTORY

02/2019 to 12/2022 Manager

Racetrack – Jacksonville, Florida

Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance. Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Delivered feedback to decision-makers regarding employee performance and training needs.

Evaluated report data to proactively adjust and enhance operations. Directed staff and managed annual capital budget.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Developed and maintained relationships with customers and suppliers through account development.

08/2018 to 08/2019 Manager

Chipotles – Jacksonville Florida

Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance. Maximized performance by monitoring daily activities and mentoring team members.

02/2018 to 02/2019 Manager and Training

Dunkin' Donuts – Jacksonville Florida

Conducted orientation sessions and organized on-the-job training for new hires. Trained new hires to perform cross-training exercises with experienced workers. Communicated all learning and performance objectives, schedules and training assessments to upper management.

Led daily, weekly and monthly coaching, counseling and feedback sessions. Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

Trained staff during demonstrations, meetings, conferences and workshops. EDUCATION

08/2008 Bachelors: Business Administration And Management FCCJ South Campus - Jacksonville Florida

04/2005

Lincoln Challenge Academy - Rockford, IL

GED

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