Bartender

HELLO,

I’M EDUARDA BERNARDO

** ****** ******

EVERETT, MA 02149

857-***-****

***************.***@*****.***

SKILLS

● CUSTOMER SERVICE

● COMMUNICATION

● UPSELLING AND SALESMANSHIP

● LEADERSHIP AND TEAMWORK

● MULTITASKING

EXPERIENCE

OCT. 2019 - FEB. 2021

PARTY CITY, EVERETT - CASHIER & BOPUS MANAGER

● CASH HANDLING : Efficiently and accurately processed cash, credit, and debit transactions.

● CUSTOMER SERVICE : Provided friendly and attentive service to customers, ensuring a positive shopping experience.

● PRODUCT KNOWLEDGE : Demonstrated knowledge of products to assist customers with inquiries and purchases.

DEC. 2021 - DEC. 2023

OLIVEIRA'S STEAKHOUSE, PEABODY - SERVER & BARTENDER

● WINE & BAR BEVERAGE KNOWLEDGE : Ability to recommend and serve wines or other beverages.

● DRINK PREPARATION : Expertly prepared and served a variety of alcoholic and non-alcoholic beverages according to recipes and customer preferences.

● TABLE MAINTENANCE : Set up and clear tables efficiently, ensuring cleanliness and organization.

JAN. 2024 - CURRENTLY

TEXAS ROADHOUSE, EVERETT - SERVER

● UPSELLING : Recommended additional items such as appetizers, desserts, or specialty drinks to enhance the dining experience and increase sales.

● TEAM COLLABORATION : Worked collaboratively with kitchen staff, bartenders, and fellow servers to ensure seamless service.

2

● MULTITASKING : Managed multiple tables and tasks efficiently in a fast-paced environment.

EDUCATION

SEP. 2022 - CURRENTLY

UNIVERSITY OF MASSACHUSETTS, DORCHESTER - ASSOCIATE

● DEGREE : Major in Psychology and minor in Biology

● EXPECTED GRADUATION : May 2026

● GPA : 3.5

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