STIVALY SERRATA
** **** *****, *****, ** ***** H: 347-***-**** **************@*****.***
Summary
Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.
Skills
CPR and First Aid Certified
F03 and F04
Bilingual in Spanish
Microsoft Office
File/records maintenance
Product ordering
Excellent communication
Blood Drive
Experience
Paraprofessional Aug 2018 to Current
Rcm Technologies Inc. Pennsauken, NJ
Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
Met with parents about student needs to garner additional support.
Liaised with team of professionals from different disciplines to implement comprehensive action plan.
Observed and documented behaviors and actions.
Physically and verbally interacted with students throughout the day to keep them engaged.
Prepared visual aids, equipment and classroom displays.
Maintained focused, inclusive and supportive learning environments.
Provided feedback on individual actions, behaviors and verbal responses.
Encouraged students to be understanding of and helpful to others.
Kept youth safe and secure at facility and in public.
Completed documentation on student behaviors, interventions and results.
Secretary- Manhattan, NY Aug 2018- Current
Administrative and clerical duties
Handle office schedules
Coordinate meetings and visits
Organize files
Answer phones and perform a huge array of other essential tasks
Security Officer May 2017 to Aug 2017
Yankee Stadium Bronx, NY
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Responded to alarms in instances of fire or the presence of unauthorized personnel.
Patrolled the premises to ensure safety of employees and visitors.
Checked passes and credentials of persons seeking to enter the property.
Check and secure building entrances.
Maintained control of large crowds.
Monitored access control systems, including CCTV systems.
Patrolled the premises regularly to ensure safety of employees and visitors.
Cashier Jun 2009 to Nov 2009
McDonalds Bronx, NY
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Informed customers of final bill tab and processed form of payment.
Restocked workstation with supplies and ensured out of stock items were communicated to management.
Processed credit card payments and ensured customers signed counter slips.
Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
Complied with health and sanitation practices and procedures.
Communicated and exemplified the company's vision and goals.
Arranged and stocked department displays.
Executed cash transactions quickly and accurately.
Greeted all customers.
Computer Lab Assistant Feb 2017 to May 2017
Bronx Community College Bronx, NY
Assisted faculty and students with using computer software and hardware.
Education and Training
Associate, Criminal Justice 2019
Bronx Community College, University Avenue 2155 University Ave
High School Diploma
Certifications
CPR and First Aid Certified
License Security
F03 and F04
Languages
Spanish & English