Quality Assurance Management
Resume:
QUENTIN CHANDLER
San Diego, CA 92102 *****************@*****.***
QUALITY ASSURANCE SPECIALIST
Operations Management Process Improvement Safety Planning, Control & Implementation
Versatile, self-motivated, and results-oriented management professional, with over 6 years of experience in training, supervision and Quality Management Systems. Commitment to quality management with focus on lean process improvement, supply chain management, safety and compliance. Ability to align actionable solutions with desired outcomes through the exploration and implementation of processes that are attainable and sustainable. High-energy manager with a proven track record in building and leading high performing dynamic teams with special interest in development and leading through change while meeting time-bound obligations.
Core Competencies
Quality Assurance
Manufacturing
Production Control
Assembly Line
Supply Support
Quality Circles
Communication
Kaizen
Payroll Management
Employee Relations
Employee Engagement
Employee Benefits
Lean Methodologies
Team Management
Safety Compliance
Risk Management
Process Improvement
Performance Drivers
Professional Experience
TAOGLAS USA INC, SAN DIEGO, CA MARCH 2022 – PRESENT
Quality Management Systems Manager: Quality Management, Quality Assurance
Experience in ISO 9001 compliance.
Experience in CTPAT.
Manage Company Quality Manage Systems (QMS) throughout the US, Taiwan, and Ireland.
Maintains clear communication on QMS status and progress with upper management.
Schedule and facilitate quarterly internal mock audits to ensure company readiness.
Facilitate yearly external audits.
Develop, write, and maintain Standard Operation Procedures (SOP) for each department within the company.
Kaizen current processes and procedures to explore efficiency gains.
DEFENSE CONTRACT MANAGEMENT AGENCY, DECATUR, AL JANUARY 2020 – MARCH 2022
Industrial Specialist: Quality Assurance, Scheduled Maintenance, Contract Review
Scheduler for all (non-man) rockets launched into space.
Assisted in revamping an antiquated and inadequate QMS system currently used to validate rocket readiness.
Establish and maintain clear communication between the contractors and government between each mission.
Conduct audits to ensure goods and products meet quality standards.
Maintains a ledger of scheduled goods received from customers.
Monitors and controls parts and products to ensure customer schedule dates are not impacted.
Provides clear feedback of milestones and/or detected risks within the mission.
Review contracts to ensure accuracy of budgetary targets.
Input data into system platforms used to keep contractors informed.
TOYOTA MOTORS MANUFACTURING, HUNTSVILLE, AL JUNE 2016 – JANUARY 2020
Quality Assurance Team Lead: Quality Assurance Team Lead, Assembly Line Control, Manufacturing
Tasked as the lead Quality Assistance Manager to head the QMS program.
Revamped and laid foundation for the newest QMS, which has since been implemented across all Toyota plants in North America.
Directed, managed, supervised, monitored, and inspected a mass production line to ensure quality in manufacturing and on-time shipping met required quality metrics and service levels.
Established and maintained communications with executive management, functional managers such as production, engineering, safety, and logistics personnel early in the production cycle.
Defined and performed process proofing and product audits.
Analyzed data from testing stations throughout the manufacturing line.
Monitored and tested checkpoints throughout the production process to proactively identify barriers and effectively resolve issues.
Inspected incoming raw material up to and through the final stage prior to delivering finished goods.
Conducted root cause analysis of quality issues and implemented process improvements in production quality.
Trained, mentored, and coached employees on the use of quantitative and qualitative techniques and manufacturing tools.
Tracked, monitored, and controlled production to meet established quality metrics.
Analyzed interrelated issues of effectiveness, efficiency, and productivity to proactively identify barriers and develop recommended solutions to effectively resolve issues before reaching final production phase.
Timely reporting of milestones, risk and constraints that may impact operational progress.
Designed, planned, and implemented an effective Risk Management program to develop best practices, to identify and address threats and to ensure successful delivery of materials were mitigated in the company's best interests.
Delivered daily feedback to executive management on the status of operations.
MITCHELL PLASTICS, HUNTSVILLE, AL SEPTEMBER 2011 – JUNE 2013
Assistant Manager: Assistant Manager Manufacturing
Managed and supervised the day-to-day operations of a manufacturing plant to ensure products and processes complied with quality management requirements.
Implemented policies and procedures including materiel management, accountability, acquisition, shipping and receiving, maintenance, disposal, and distribution.
Reviewed contracts to identify specification requirements and outline processes to meet contract requirements.
Performed risk assessments and analyses relevant to customer, supplier performance, and company data to assign risk ratings to quality systems and key processes.
Reviewed trend analysis related to field returns, manufacturing rejects, supplier history, and provided recommendations for improvement.
Prepared and maintained records and reports, such as staff time and wages, receipts, and inspection results.
Effectively wrote Performance Reviews and Performance Improvement Plans, including interaction with Human Resources for disciplinary action, as needed.
Implemented safety programs to ensure workplace safety in accordance with regulatory compliance.
Utilized existing automated tracking tools to improve company’s overall operational procedures, accuracy, accountability, and completeness.
Education & Training
Bachelors of Arts, Psychology, Tuskegee University Tuskegee, AL 2007-2011
ISO 9001
CTPAT
Quickbook and Microsoft Office Suite: PowerPoint, Excel, Word, Project
Contact this candidate