Baton Rouge Customer Service
Resume:
Congua Malpica
Baton Rouge, LA *****
************@*****.***
I have taken several excel computer classes, along with a conflict resolution course at Lantech of Baton Rouge.
Authorized to work in the US for any employer
Work Experience
Pressure Washer Technician/Laborer
Kept Companies - Baton Rouge, LA
December 2023 to Present
I provide mobile pressure washing services for truck fleets, restaurants, and commercial properties on site in all types of weather. I trouble shoot on site and make repairs to customers equipment as needed. And I'm DOT certified. On a daily basis I'm entrusted with a company truck, equipment, iPhone, and gas card. All of which I use responsibly and return in good condition at the end of each shift. Driver
Uber & UberEats - Baton Rouge, LA
June 2019 to Present
Use three (3) different apps and platforms to accept, schedule, & complete orders and rides Install service manager
Service Pros Installation Group - Baton Rouge, LA
October 2020 to October 2023
my daily job responsibilities are scheduling, product and install confirmations, dispatching installers and to log in materials received in the warehouse. I also resolve issues that may come up on a job either with the customer or the installer. I also run a full warehouse of materials, which includes shipping and receiving and I have 10 years of forklift experience. Warehouse Manager and customer service
Cornerstone Commercial Flooring - Baton Rouge, LA
May 2013 to June 2019
team with Quotes, work orders
Used forklift daily
Maintained all material inventory
Marketing; to neighbors & business
Education
Associates Degree in Religious studies
Hinds Community College - Jackson, MS
August 2003 to June 2005
Skills
• Dispatching (10+ years)
• Sales management (10+ years)
• Project management (10+ years)
• Warehouse management (10+ years)
• Procurement (10+ years)
• Purchasing
• Remodeling
• Warehouse supervisor experience (10+ years)
• Pricing
• Operations management (10+ years)
• Shipping & receiving (10+ years)
• Logistics
• Door hanging
• Load & Unload (10+ years)
• Freight Experience (10+ years)
• Construction (10+ years)
• Carpentry (10+ years)
• Computer Networking (10+ years)
• Management
• Delivery Driver Experience (10+ years)
• Forklift (10+ years)
• Warehouse experience (10+ years)
• Leadership (10+ years)
• Negotiation
• Merchandising (10+ years)
• QuickBooks (10+ years)
• Typing
• Conflict Management
• Computer skills
• Customer service
• Mechanical knowledge
• Load & unload
• Supervising experience
• Freight
• Cash register
• Sales
• Assembly
• Manufacturing
• Conflict management
• Computer hardware
• Materials management
• Continuous improvement
• Driving
• SAP
• Data collection
• Marketing
• Negotiation
• Pricing
• Computer networking
• Purchasing
• Communication skills
• Quality control
• Microsoft Excel
• Succession planning
• Microsoft Office
• Inventory control
• Order fulfillment
• Outdoor work
• Basic math
• English
• SAP Warehouse Management
• Analysis skills
• Schematics
Languages
• Spanish - Intermediate
Certifications and Licenses
I have a twic card
June 2020 to Present
Twice card
Driver's License
December 2017 to December 2029
Forklift Certification
March 2023 to March 2026
Forklift license
CPR Certification
TWIC Card
June 2021 to June 2024
Additional Information
DOT Certified
January 2024
Contact this candidate