Customer Service Front Office
Resume:
DEMETRIA
BLACKWELL
ASSISTANT MANAGER
******************@*****.***
Covington, GA 30016
CONTACT
SKILLS
• Issue Resolution
• Sales Expertise
• Product and Service Sales
• Staff Supervision
• Goals and Performance
• Customer Service
• Customer Experience
• Shift Scheduling
• Work Planning and Prioritization
• Pricing and Markdowns
• Stock Rotation
• Cash Auditing
• Store Opening and Closing
• Team-Building Exercises
• Stock Management
Motivated and organized store management with retail sales experience. I have strong interpersonal and leadership skills to successfully train, develop and motivate teams. Experienced in developing and managing customer relationships to ensure customer loyalty and satisfaction. Eager to learn and experience needs to be successful at managing your way. I am detail oriented, on time and hard working! PROFESSIONAL SUMMARY
Assistant Store Manager
Dollar Tree, Covington, Ga
AA/Group Leader
Acuity Brands Lightning, Conyers, Ga
EXPERIENCE
June 2023 - Present
Managed day-to-day operations including scheduling shifts, assigning tasks and opening and closing the store
•
Resolved customer complaints efficiently while maintaining excellent customer service.
•
Supervised cash handling processes to ensure accuracy of transactions, and
• made drops at bank
• Ensured compliance with all store policies and procedures.
• Maintained a safe working environment by enforcing safety regulations.
• Led floor sets following plan-o-grams to update store appearance. February 2006 - Present
Demonstrated excellent organizational skills in planning, scheduling, and overseeing daily operations of the group.
•
Maintained a positive and encouraging attitude to motivate group members to achieve their goals.
•
Had to print BOM, labels and diagrams. And make sure they are correct per
• customer order.
• Fill out boards with appropriate information daily
• Run molex and rivet machines
• Load coiler with correct cable setup for correct length per BOM GED
Dekalb Technical College, Covington
EDUCATION
References available upon request
REFERENCES
Contact this candidate