Customer Service Support

MATTHEW D’AQUISTO

*** ************* ***** ********, ** 32779 · 407-***-****

************@*****.***

I am a person who is very reliable, hardworking, and has dedication in every piece of work. I’m willing to accept any and all challenges and complete them to the fullest extent. I can communicate in a team very well and adhere to all deadlines that are presented to me directly.

EXPERIENCE

AUGUST 2017 – OCTOBER 2019

MANAGER, MCDONALDS

Responsible for completing inventory and ordering the trucks for the restaurant.

Supervised staff during midday shifts.

Customer Service support as needed.

OCTOBER 2019 – JULY 2022

BACK OF HOUSE/KITCHEN - TRAINER OUTBACK

Served as a host & busser, then transitioned to working in the back of the house. (kitchen)

Supported new hires with onboarding & training.

July 2022 - CURRENT

BACK OF HOUSE/KITCHEN - SUPERVISOR The Back Porch

Supervise kitchen staff to make sure we are exceeding customer expectations.

Responsible for coordinating the prep list each day for back of the house/cook staff.

EDUCATION

HIGH SCHCOOL – LAKE BRANTELY – CLASS OF 2019

DIPLOMA

SKILLS

●Strong communication skills and hands-on learner.

●Excellent at listening to customer concerns & executing a solution.

●Able to think on my feet to meet the needs of customers & business.

●Able to collaborate with colleagues to meet customer needs.

●Explaining how to get it done properly but in a timely manner.

●

ACTIVITIES

Employee of the month – McDonalds – August 2018

Employee of the month – Outback Steakhouse – Feb. 2021

Contact this candidate