Customer Service Delivery Driver

ROBERT WERT

EMAIL: ***************@***.*** CELL: 813-***-****

SUMMARY OF QUALIFICATIONS

• Customer Service- Excellent customer service skills, effective oral and written communication

• Sales- Assist customers make selections, customer greetings and assistance on all questions.

• Warehouse and Logistics- Maintain and operate a clean and organized warehouse.

• Delivery Driver Experience- Safer driver and customer care orientated in all interactions.

• Detail orientated, hard working, good with tools and hands, strong teamwork ethic.

• Customer Focus & Orientation- Completed course May 2019- Measures a candidates ability to respond to customer situations with sensitivity

• Accounting Skills: Bookkeeping- Familiar- May 2019- Calculating and determining accuracy of financial data

• Microsoft and Google software and programs proficient EXPERIENCE

December 2022-January 2024 Tampa Honda Tampa, FL

Lot Attendant

Maintained inventory logs, Delivery of cars, Maintained Lot

Maintained clean work areas and best product presentation including restock of materials

Warehouse experience- Maintain, clean and organize the warehouse April 2020- November 2022 Floor and Décor Tampa, FL Sales Associate

Customer selection, sales and product displays in installation materials and wood

Maintained clean work areas and best product presentation including restock of materials

Warehouse experience- Maintain, clean and organize the warehouse

Answered incoming calls, placement of orders and assistance with returns April 2014- April 2020 Walmart Tampa, FL

Sales Associate Electronics Department

Ensure all customers greeted and questions answered for all electronic needs

Solve customer complaints, operate cash register and maintain clean working area

Operate the forklift to offload trucks, check packing list, stock inventory

Fraud and theft prevention, Team player contributing to department and company progress overall August 2012- March 2014 Florida Car Wash Brandon, FL Commercial Manager

Detail customer vehicles- extreme attention to detail

Time management, excellent customer service, work with tools and equipment June 2007- January 2012 Norfolk Sheraton Waterside Hotel Virginia Valet

Assist guest with luggage and guide to front desk check in

Park guest cars, drive shuttle bus and provide excellent customer service to all guests EDUCATION

2000-2004 Tallwood High School, Virginia Beach, VA

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