Customer Service Representative
Resume:
EXPERIENCE
Customer Service Representative
Sugar Land, TX
Neighborhood Walmart/ Jun 2017 to Sep 2018
Responsible for Customer Service Satisfaction, responsible for merchandise returns and exchanges, money orders, money transfers and in Texas and out of country, check cashing, lotto purchase and cash outs, purchase of phone cards and gift cards, loading prepaid cards. Making sure end of day money balances in customer and all cashier drawer are audited and balanced. also making sure all cashier get the breaks and lunches in a timely manner. most of all maintaining great customer service.
Private Caregiver
Sugar Land., TX
Colonial Oaks Assisted Living and Memory Care/ Feb 2013 to Current Private Care provider and assistant for the elderly suffering from Alzheimer. Assisting with daily meals and daily meds and with all as needed throughout the day Project Coordinator
Rosenberg, TX
Beneedettini Cabinetry/ Mar 2013 to Dec 2017
Giving providing over the top complete customer service complex issues Served as the first point of contact to respond professionally and courteous, deescalated complex escalated customer.
Responded and initiated outbound calls to resolve moderately complex issues resulting from email queues, unanswered questions that require follow-up and customer serving customers/accounts in which terms and conditions result in moderately complex issues. Returning all internal/external calls, emails, and faxes, in a professional timely manner. Coordinating all jobs from beginning to end with Customers, the builders and the realtor seeing that project and all supplies need are ordered and installed before customers closing date and move in date.
EDUCATION AND TRAINING
High School Diploma
Kempner High School 1994
Sugar Land, TX
O
Veronica
Orosco
**********@*****.***
14208 Stone Bluff Lane
Rosharon, TX, 77583
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