Customer Service Inventory Management
Resume:
Pedro Adamez
*******@*****.***
OBJECTIVE
Dedicated and knowledgeable Wine Specialist with a passion for curating exceptional wine selections and providing outstanding customer service. Seeking to leverage expertise in wine selection, inventory management, and staff training to contribute to the success of a dynamic wine-focused establishment. EXPERIENCE
System Manager, Grand Opening Liquors, North Haledon NJ 2013-2024
- Lead the wine program, including selection, purchasing, and inventory management, resulting in a diverse and high-quality wine list.
- Enhanced wine knowledge and sales skills, resulting in increased wine sales and customer satisfaction.
- Developed and maintained relationships with wine distributors and suppliers to ensure access to a wide variety of wines and competitive pricing.
- Conducted regular tastings and events to promote featured wines and educate customers about different varietals and regions.
- Receive and inspect wine deliveries to ensure accuracy and quality standards are met.
- Stock shelves and displays with wine products according to established merchandising guidelines.
- Maintain cleanliness and organization of the wine department, including storage areas and display racks.
Assistant Manager, Endless Vine, Franklin Lakes NJ 1998-2013
- Assisted in managing wine inventory, including receiving deliveries, stocking shelves, and rotating stock to ensure freshness.
- Provided excellent customer service by offering wine recommendations, answering questions, and assisting with special orders.
- Supported the Wine Manager in organizing and executing wine events, such as tastings, wine dinners, and educational seminars.
- Experience with POS systems and cash register operations EDUCATION
Bachelor of Arts in Marketing
APEC University, Santo Domingo, Dominican Republic September 1987 - November 1990
SKILLS
- Extensive knowledge of wine regions, varietals, and production methods
- Strong understanding of inventory management and purchasing processes
- Excellent communication and customer service skills
- Ability to train and motivate staff to achieve sales goals
- Proficient in POS systems
- Bilingual in both English and Spanish
REFERENCE
Available upon request.
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