IT Professional
Resume:
Jordan Connelly
********.******@******.**
github.com/jordanconnelly
www.linkedin.com/in/jordan-connelly-2a7a1688/
EDUCATION
Associate’s of Arts: Leadership Blinn College
Bachelor of Arts: Leadership (unfinished) Texas A&M University Information Technology Course CourseCareers
CERTIFICATIONS
CourseCareers IT Professional
Cisco Certified Network Associate (In progress, expected completion by July) Google IT Support Professional Certification (Starting soon, expected completion by the end of the year) PROJECTS
Project: Implementing a Help Desk Ticketing System (osTicket) using Azure Virtual Machines Source: github.com/jordanconnelly/post-install-config Platforms and Technology Used: Azure Virtual Machines, osTicket, IIS Project: Implementing Active Directory (On-Premises) in Azure Source: github.com/jordanconnelly/configure-ad
Platforms and Technology Used: Azure Virtual Machines, Active Directory, PowerShell Project: Exploring Azure and Networking Concepts
Source: github.com/jordanconnelly/NSG-s-and-Inspecting-Network-Protocols Platforms and Technology Used: Azure Virtual Machines, Network Security Groups, WireShark EXPERIENCE
Company: Spectrum Title: Salesman June 2023 - March 2024
● Engaged with homeowners using soft skills to assess their needs or concerns and present services accordingly.
● Documented sales activity, leads generated, and appointments set to track progress within the team.
● Collaborated with team members to share best practices and offer support to promote team success in a dynamic work environment.
Company: GuardTexas Title: Security Guard (Level II) October 2021-June 2023
● Managed access control cards and utilized ticketing systems for high-rise office buildings, parking garages, and amenities, stepping in for primary personnel when needed.
● Implemented access control procedures, conducted regular patrols, and reported to property management to maintain a secure environment for tenants, employees, and visitors.
● Provided courteous and professional assistance to tenants by addressing inquiries, creating a friendly environment, and offering support as needed to enhance their experience and satisfaction. SKILLS AND TECHNOLOGIES
Microsoft Office Suite, Help Desk, Ticketing System, Azure, Network Security Groups, Firewalls, ACLs (Access Control Lists), Virtual Machines, Virtual Networks, Cloud Computing, Active Directory, File Permissions, Windows 10
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