Information Technology Process Automation

T Hitesh Reddy

***********@*****.*** 660-***-****

PROFESSIONAL SUMMARY

• Around 4+ years of specialized experience in Information Technology, primarily focused on Robotic Process Automation (RPA), with a strong proficiency in Optical Character Recognition (OCR) techniques.

• Skilled in crafting tailored software robots aligned with business requirements, ensuring compliance with Process Design Document (PDD) and Solution Design Document (SDD) standards.

• Proficient in managing robot workloads efficiently through UiPath Work Queues, ensuring seamless task execution.

• Familiarity with UiPath's RE-Framework and its integration to fortify workflow efficiency and scalability.

• Hands-on experience in automating various applications such as web interfaces, Excel, PDF, text, and email services using UiPath, with notable achievements,

• Proficient in designing UiPath process solutions adhering to standard design principles and conventions.

• Demonstrated expertise in developing Front Office Robots (FOR) and Back Office Robots (BOR) leveraging OCR capabilities to address diverse business needs and challenges effectively.

• Proficient in conducting end-to-end Robotic Process Automation (RPA) across multiple platforms and applications.

• Expert in handling orchestrator, Session Management, Java and VB.net functions and debugging of Process Solution.

• Experienced in deploying and managing bots, queues, and schedules within UiPath Orchestrator, optimizing OCR-based workflow management and resource utilization.

• Expertise in evaluating automation tool feasibility and defining RPA mechanization methodologies tailored to unique process requirements and organizational goals.

• Proficient in database development utilizing MySQL and SQL Server, including stored procedures, triggers, indexes, and user-defined functions, to support OCR-driven automation processes effectively.

• Involved in the complete lifecycle of application and tool development, from initial design and development to rigorous testing, enhancement, and ongoing maintenance. Technical Skills:

RPA Tools UiPath

Advanced

UiPath Features

Document Understanding, Object Repository, Action Center, Insights, Data Service, Storage Buckets, Modern Activities, Modern Folders, etc. Languages Java, SQL, C#, Python, .Net, JavaScript

Database SQL Server, Oracle Database

Version Control GitHub

IT Disciplines Agile

WORK EXPERIENCE

CGI Frisco, Texas

RPA Developer February 2023 – Present

• Utilize UiPath Studio and Orchestrator to design, develop, and deploy automation solutions tailored to meet business requirements.

• Implement Optical Character Recognition (OCR) techniques to extract and process data from various sources, including images, documents, XML, and CSV files, ensuring accurate and reliable information retrieval.

• Identify opportunities for process improvement and automation within operational workflows, leveraging RPA technologies to streamline tasks and enhance efficiency.

• Collaborate with stakeholders to create Process Design Documents (PDD) and Solution Design Documents (SDD), outlining the automation approach, logic, and expected outcomes.

• Efficiently manage robot workloads through UiPath Work Queues, prioritizing tasks and optimizing OCR performance for seamless data extraction and manipulation.

• Develop robust exception handling mechanisms to identify and resolve errors promptly, ensuring error-free execution of OCR-based automation processes.

• Integrate automated solutions with existing systems and applications, deploying bots, queues, and schedules within UiPath Orchestrator for effective workflow management.

• Utilize version control systems such as GitHub to manage code repositories and track changes, ensuring traceability and collaboration among team members.

• Created custom dashboards in Kibana to provide real-time insights into RPA process execution, including success rates, error occurrences, and resource utilization.

• Conduct rigorous testing of automation workflows to validate functionality, performance, and reliability, adhering to quality assurance standards and best practices.

• Maintain comprehensive documentation of RPA solutions, including technical specifications, user manuals, and deployment instructions, and generate reports to track automation performance and ROI.

• Provide technical support and assistance to end-users, troubleshooting issues, and resolving queries related to RPA implementations and functionalities.

• Stay updated with the latest advancements in RPA technologies and best practices, actively participating in training programs and knowledge-sharing sessions to enhance skills and capabilities. Environment: UiPath, Studio, XML, CSV, GitHub, Excel, HTML, MS Office, JIRA, Kibana, Azure Devops, Cloud tree, Jenkins, Orchestrator, SQL, SQL server, Mainframe, Windows, TFS. Gateway Infoway Technologies India

RPA Developer July 2018 – July 2021

• Collaborate closely with the business team to identify the potential scope of Robotic Process Automation (RPA) within various business processes.

• Created and outline a Process Design Document (PDD), Solution Design Document (SDD), and Development Specification Document (DSD), delineating the specific requirements and strategies for each.

• Develop ROI models and metrics to measure the tangible and intangible benefits of RPA deployments, ensuring alignment with organizational goals and objectives.

• Develop automation solutions that are adaptable to future process enhancements and deliver efficient results with updated versions.

• Design robust logic within the automation to continuously improve ROI and maintain high success rates in transaction processing.

• Worked on conducting unit testing for the BOT to enhance its resilience and effectiveness in handling various exception scenarios and contributing to defining the process and architecture for RPA implementation.

• Resolving issues encountered during the daily operation of UiPath processes promptly and providing timely solutions.

• Employing UiPath's Credential Manager to securely manage and retrieve user credentials and crafting, developing, and validating Bot tasks using UiPath.

• Involved with the client team to design and implement the advanced technologies WCF, WPF, and ASP.NET with the application logic in C# according to the user requirements.

• Involved in the centralized infrastructure like orchestrator for maintaining several robots across the organization.

• Develop RPA solutions to automate mainframe tasks and processes, including data entry, data extraction, and transaction processing.

• Ability to optimize automation workflows for performance and reliability in Citrix environments, including handling pop-up windows, dynamic elements, and screen resolution issues.

• Configuring and implementing OCR technologies to extract data from scanned documents, images, PDFs.

• Developing and integrating API calls within RPA workflows to facilitate the exchange of data between RPA bots and external systems.

• Utilize the state machine design pattern provided by ReFramework to manage the automation lifecycle effectively.

• Worked on UiPath Database Activities which enables the user to connect to a database and perform desired actions with individual connections.

• Configuring web recorders to interact with web applications, including navigating through pages, filling out forms, and submitting data.

Environment: UiPath, Studio, Orchestrator, SQL, SQL server, XML, CSV, GitHub, Excel, HTML, MS Office, Mainframe, Windows, Kibana, Splunk, Cipher, JIRA. EDUCATION

Northwest Missouri State University Maryville, Missouri Master of Science in Computer Science December 2022

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