Customer Service It Technician
Resume:
Clifton V Monroe III
Jarrell, TX *****
********************@*****.***
A motivated and personable recent college graduate pursuing a position to help establish knowledge and skillsets to assist in developing and implementing required job tasks at exceptional levels, Strong background in communication as well as behavioral political science. I believe I would be an asset to your team.
Work Experience
Audio Visual Technician
AV Media-Georgetown, TX
May 2023 to Present
My job is to set-up and install audio video equipment, including cameras, lighting, audio recording equipment, video equipment, sound stations for various events(i.e. meetings, conferences, presentations, training, etc.). Safely transport equipment to and from required locations. IT Technician
Kalahari Resorts-Round Rock, TX
April 2021 to March 2023
I install software, maintained proper security levels and access rights. I ensured the quality of systems operations in all areas of the company, by communicating with all levels of systems and offering direction and assistance as needed. Facilitated the flow of information throughout the IT department. Ensured a maximum level of service and satisfaction to all systems users is achieved and maintained. Maintain a consistent and regular attendance record. Managing IT helpdesk and ticketing system Providing users with Remote assistance.
IT Intern
LDC & T Enterprises-Copperas Cove, TX
August 2020 to December 2020
As a technician for LDC & T I established phone connections and made sure they were operable, rewired receipt printers and tested Wi-Fi using speed tests Information Technology Assistant
Prairie View A&M University-Waller, TX
January 2020 to March 2020
I conducted small and large scale IT trouble shooting and resolutions for a University. My primary objective was to ascertain that the Internet was running throughout the whole campus. Head Counselor
TimberLake Camp Shendaken-New York, NY
June 2019 to August 2019
• Personal one to one life coaching/counseling for several campers
• Taught Life/leadership skills strategies to several campers
• Implemented strategies to assure campers completed their daily chores
• Provided Leadership assistance with other camp counselors with their campers Circulation Worker
John B Coleman Library, PVAMU-Waller, TX
August 2016 to May 2019
Customer Service
• Greeted students and staff with effective interpersonal skills
• Check-out books for University students and staff
• Re-shelving library books
• Re-locating library books
• Worked on projects in the library
Librarian Assistant
University of Texas-Austin, TX
June 2014 to July 2016
• Greeted University students and staff with effective interpersonal skills
• Shelved & Sorted Books
• Customer assistance & service to log on and off library computers Camera Operator
Victory Christian Center Church-Pflugerville, TX
June 2015 to August 2015
Camera operator, I operated the camera and recorded live church services. Intermediate Level App Designer
Microsoft XP
2000 to 2000
2000 - and Beyond Suites
Word- Advanced skills
Excel - Intermediate Skills
Power-point- Advanced Skills
Final Cut Pro - Advanced Skills
Intermediate level App Designer
Education
Bachelor's in Mass Communications
PRAIRIE VIEW A&M UNIVERSITY - Prairie View, TX
August 2016 to December 2020
Skills
• Video Editing
• Final Cut Pro
• Video Production
• Library Services
• Adobe Premiere
• Desktop Support
• Windows
• Active Directory
• Desktop support
• Customer service
• Help desk
• Software troubleshooting
Certifications and Licenses
CPR
Present
Contact this candidate