Customer Service Representative
Resume:
Mari'a Washington
Newport News, VA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ASM Research - Newport News, VA
August 2022 to Present
My position with ASM Research titled to be a CSR. I took inbound calls for customers who needed help with making withdrawals from there ROA and assisting them with Account finances. Anywhere Works
Present
With anywhere works I answer calls for different law firms, maintenance, plumbing, and more as a receptionist.
Nursing Assistant
Hope and Home Care - Newport News, VA
March 2021 to June 2022
My position with Hope and Home care was to go into the clients home and fulfill their needs such as bathing, cooking,cleaning, and whatever else the client requirements where. CSR - Customer Service Representative
TRG Ibex Global - Hampton, VA
April 2021 to November 2021
Working with Ibex global I was a CSR for clients who wanted to purchase items such as home appliances, game systems, tires, and etc that once purchased would be paid back through each paycheck until paid off
CSR - Customer Service Representative
Maximus Call Center - Hampton, VA
April 2020 to March 2021
My position at maximum required to help customers apply for Medicaid and help them choose the best one that fits their needs. I also worked with the VA unemployment requiring me to help customers apply for unemployment, determine their weekly pay, when payments would start and end, also if they needed to update job information and to be verified.
Education
High school diploma
Eau Claire High School - Columbia, SC
August 2010 to May 2014
Skills
• English
• Customer service
• Windows
• Sales
• Computer skills
• Data entry
• Typing
• Communication skills
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